- Report: #489826
Report - Rebuttal - Arbitrate
Complaint Review: PayPal Buyer Credit - GE Money Bank
PayPal Buyer Credit - GE Money Bankpo box 981064 el paso, Texas United States of America
PayPal Buyer Credit - GE Money Bank GE Bank They charge fees to pentalize you when you make your payments. el paso, Texas
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I usually pay my bill online and depening on how many days are in the month my payment is due on the 4th or 5th or sooner or later depending...
I logged into my account tonight (the 3rd) only to see that it is due tomorrow (the 4th). In any "normal" circumstance this is perfectly fine. I am trying to make my payment before it is even due! However, PayPal Buyer Credit scams people by having a feature online that when you try to pay your bill online you must select a posting date that is at least 2 days from the current day but within 30 days.
So in other words, I would have to post my payment date on the 5th instead of the 4th because today is the 3rd... If you go 1 day late with them they charge you a $30 late fee.
So I called a rep because I did not want that to happen especially when I am trying to pay them BEFORE my account is due. The woman refused to help me and told me I could pay over the phone and have them charge me an additional $15 to post it tomorrow. I told her no I was not going to pay them an extra $15 for me to make a phone payment.
She then went into detail on why my due dates fluctuate. I don't seem to have this problem with any of my other credit card companies. I told her that I was only going to make my minimium payment (when I ALWAYS pay more) and then I would be paying it off and would NEVER do business with them again.
I also told her I was not going to pay that $30 late fee because I am not late. My account is due on the 4th and today is the 3rd. I asked why they even had that feature on the website that makes you post your payment 2 days out. She couldn't give me an answer. I told her its apparently just a way for your company to scam people out of their money. I also let them know in an email that I would be posting a review on the poor lack of customer service...
Thankfully I only owe them $275.
DO NOT DO BUSINESS WITH PAYPAL BUYER CREDIT OR YOU WILL GET SCREWED OVER!!!
This report was posted on Ripoff Report on 09/03/2009 07:54 PM and is a permanent record located here: http://www.ripoffreport.com/r/PayPal-Buyer-Credit-GE-Money-Bank/el-paso-Texas-79998/PayPal-Buyer-Credit-GE-Money-Bank-GE-Bank-They-charge-fees-to-pentalize-you-when-you-mak-489826. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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