• Report: #523228

Complaint Review: PayPal & Ebay

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  • Submitted: Thu, November 12, 2009
  • Updated: Sun, November 15, 2009

  • Reported By: Russell — Palm Coast Florida United States of America
PayPal & Ebay
Internet United States of America

PayPal & Ebay Paypal helped seller get away with stealing my money Internet

*Consumer Suggestion: Just some advice

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I bought a $1500 piece of real estate on e-Bay and paid the seller through Paypal. The seller told me he was going to send me the deed after the payment and he never did. I filed a claim with Paypal, which I ended up winning because the seller never responded within 10 business days. However, Paypal only gave me back $0.15 because that was all that was in the seller's account. Then I asked Paypal how come you can't give the seller a negative balance and reimburse me. They tell me because it was in the real estate category.

So basically, if someone wants to scam all they have to do is put up an ebay listing under real estate and then collect money from a buyer through paypal. Then the seller can just walk away with the money and Paypal does nothing about it because it was in the real estate category. Well, if a buyer wins a claim and the seller doesn't even respond to the dispute, isn't that a good indication that they are the bad ones in the transaction? I know real estate buying is risky online but I had done it for years without any hassles like this. I am just amazed Paypal lets the seller get away with it so easily. The seller did in fact steal my money because I received nothing for what I paid for. Paypal couldn't even report it to the authorities for me. Why would they? That would mean they'd have to pay back the commission they made from my payment to the seller. If Paypal is so against people buying real estate through their services then why do they have a real estate category in their Paypal stores? They really are a greedy company with many bogus regulations.

I hope Paypal and e-Bay both get shut down. E-bay represents Paypal and they are also the ones who don't help real estate buyers. It shouldn't matter that it was real estate anyways. The point is the seller took the money and disappeared. All paypal and ebay want to do is limit the seller's account privileges. Well, I guess the seller will have to go through the pain of opening a new account and stealing more money from people.

This report was posted on Ripoff Report on 11/12/2009 07:31 PM and is a permanent record located here: http://www.ripoffreport.com/r/PayPal-Ebay/internet/PayPal-Ebay-Paypal-helped-seller-get-away-with-stealing-my-money-Internet-523228. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Suggestion

Just some advice

AUTHOR: Dawn - (U.S.A.)

I've had this happen to me as well but not in the real estate category where the seller depleted their acct and I could no longer get my money back because of such.

What I would suggest is filling a complaint with your credit card company or your bank (whichever you used to make payment). Include everything you have gone through with PayPal in your dispute statement so that the bank can see that you have tried to get your money back from PayPal and the seller and that PayPal found in your favor but refuses to give the seller a negative balance. The bank will make sure you get your money back from scammers like this.

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