- Report: #1075740
Report - Rebuttal - Arbitrate
Complaint Review: PayPal
PayPal1840 Embarcadero Road, Palo Alto, Calif 94303 Palo Alto, California USA
PayPal Paypal only cares about the seller. Palo Alto California
*Author of original report: The chair was not what I ordered
*Consumer Comment: Depends
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I purchased a chair online and when it arrived it had the wrong fabric. I contacted the seller who gave me the run-around and after not being called back when promised and failed attempts at being helped I opened a dispute with Paypal. Their response was that I was to send the chair back to the seller (weighing 100+ pounds) at my expense and then the cost of the chair would be refunded. It costs a fortune to send the chair back, they only care about the seller. I closed my Paypal account.
This report was posted on Ripoff Report on 08/14/2013 09:04 AM and is a permanent record located here: http://www.ripoffreport.com/r/PayPal/Palo-Alto-California-94303/PayPal-Paypal-only-cares-about-the-seller-Palo-Alto-California-1075740. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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