• Report: #990065

Complaint Review: PayPal

  • Submitted: Wed, January 02, 2013
  • Updated: Wed, January 02, 2013

  • Reported By: Logan — Bluffton South Carolina United States of America
2211 N. First St Internet United States of America

PayPal Furious user suspended without warning or explaination Internet

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ebay/paypal suspended account, offered no information, no appeal, no resolution. Account was suspended without warning or apparent reason. When trying to discover why, I was told I needed to obtain a subpoena.

As of 12/31/12, two items had sold on ebay. The following day my account was suspended. Without any information, I didn't even know whether to ship or not. Turned out payment was held pending resolution, but as the suspension was permanent; the buyers were to be left in limbo with the seller striped of means for direct resolution.

On 1/1/13 I called customer service at eBay twice, both times was shrugged off without any info. On 1/2/13 I called Paypal support and was told I needed a subpoena just to learn why I was suspended. On 1/2/13 I began receiving disputes from Paypal in regards to the products I no longer had any information about. My Paypal balance was 0, because payment was held for a new account. I issued a refund for the product I never sold or received payment for, and was informed that my Paypal account was now in negative balance.

In addition, I paid $26.45 in Shipping fees that are now null thanks to the unwarranted, unannounced, and unexplained account suspension.

This report was posted on Ripoff Report on 01/02/2013 01:35 PM and is a permanent record located here: http://www.ripoffreport.com/r/PayPal/internet/PayPal-Furious-user-suspended-without-warning-or-explaination-Internet-990065. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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