PayPower Prepaid Visa Card Blackhawk Network Inc. Rec'd. 3 Visa cards for tax refund; all with no $$$!!! When contacted gave excuse after excuse. Said the ref# they gave was invalid so they gave another ref. # that one also invalid. Pleasanton, California

On 1/17/13, I filed the free E-file with ezTaxReturn.com.  On 1/24/13 I rec'd an email stating "Your tax return was accepted by IRS 1/23/13 AT 11:39 EST.  With confirmation#, as well as bank account # and Routing #.  Then on 2/2/2013 I rec'd email stating" Congratulations! Your personalized PayPower Card has shipped and you should receive it in the next week.  On Sat. 2/2/13, three (3 )PayPower Prepaid cards arrived.  Only 1 had the correct card #, but none of them had any money on them.  When I called Paypower they said that a "block" was put on the card because an incorrect phone # was entered and they would have to contact Corporate to remove the block .  They said someone would call in two business days to rectify the error.  I should have received that call yesterday,  Tuesday 2/5.  When I didn't receive a call even today Wednesday, 2/6 by 3pm, I called back and was told that I should receive a call by Friday, 2/8 no later than Monday, 2/11.  This is totally unacceptable.  I have used TurboTax for 4 years without a problem, but this year they didn't have a debit card available.  I am a single mother with 4 children.  I need this money desperately.  Please, please help me.  Thank you in advance for any all help you can provide.