- Report: #969371
Report - Rebuttal - Arbitrate
Complaint Review: PayPower
PayPowerInternet United States of America
PayPower Nonexistent fax number and email address given as a way to send personal information! Internet
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So, I called again... explained everything again.. And the guy told me that each of the words in the email needed to be uppercase. ([email protected]) So, I tried it again. (The email addresses were both exactly as explained to me, btw. I didn't have them wrong.) and guess what... bounce. So... again, after explaining everything over again, the next person gave me a new fax number and my very own reference number to attach to the next fax. That fax has now been sent. Then, I started to get worried about this company, so I called back to confirm that they received my fax, and was told that he can't tell me that information. I asked to talk to someone higher up, and he told me he wasn't allowed to and he'd get them to call me back in a couple of days. So... I asked for my money back. Answer... It would take 20 days to mail it to me, and they would charge me almost $10 for a return fee. I asked him how they could justify charging me a fee after giving me a nonexistent fax number AND email address, and his answer was that it was my problem that I didn't want to spend my own money at a store, which apparently works, and not online, which will work, so they say, in a couple of business days. So, now my personal info has been sent to some fax machine somewhere in a company that I no longer trust at all. One thing I can trust, is that I'll be adding to this as things transpire, and going all the way to the top if I have to. Thanks for reading.
This report was posted on Ripoff Report on 11/14/2012 07:13 PM and is a permanent record located here: http://www.ripoffreport.com/r/PayPower/internet/PayPower-Nonexistent-fax-number-and-email-address-given-as-a-way-to-send-personal-informa-969371. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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