- Report: #1057334
Report - Rebuttal - Arbitrate
Complaint Review: Payday Loan Support Center
Payday Loan Support Center1216 Azalea Rd Mobile , Alabama USA
Payday Loan Support Center ripped off Mobile Alabama
*General Comment: Contact State Attorney General
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I heard an ad on the radio, that this company could assist with paying off multiple payday loans, I called and talked to a representative and got some information. I asked if I could call them back to think about all the information that they had given me, and they said sure. I called back and again I talked with someone in depth about the program. I decided to join. I agreed to the initial enrollment fee, someone from their company called me back the day that they processed my payment and pushed it through so to speak.
She then stated that she would transfer me to a banker to complete the process and go over the packet, which I still had not rec'd via email. While explaining he told me that I would have to hard freeze my account or close it all together. I told him based on my life and job that neither of those was an option and that the young lady that I spoke to simply said that I would need to take notices from them to my bank to stop the payments. I advised him that had they said that I would have to hard freeze my account or close then their program would not have been for me and I would not have moved forward.
I explained to him that I had already been on the phone for 30 minutes still at work and at this point I did not want to go forwad with their program, he kept me on the phone trying to convince me to stay I said no, then he said that he would have to escalate the call, and someone would call me back in 24 hours. A gentleman called me back within 15 minutes named John, and again tried to convince me to stay, finally he said that he would cancel me out, but my $80.00 that they just debited today was non-refundable because I had started the program. I was like are you crazy, I had not started the program I was on the phone with the guy getting all the information and said that I did not want to move forward.
This company is a rippoff. I have not used any of their services, and they can't attribute anything that they did or issued as items that needed to be covered, as everything was electronic. How can you keep someone's money for 1 phone call. There was no consulatation fee. I will continue to fight this in an attempt to collect my initial payment back as I backed out, while still on the phone with them.
It is a shame that they are running this scam on people that are seriously trying to get out of debt. They are just as bad or worse then the Payday Loan people themselves.
This report was posted on Ripoff Report on 06/07/2013 03:03 PM and is a permanent record located here: http://www.ripoffreport.com/r/Payday-Loan-Support-Center-/Mobile-Alabama-36693/Payday-Loan-Support-Center-ripped-off-Mobile-Alabama-1057334. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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