- Report: #1040929
Report - Rebuttal - Arbitrate
Complaint Review: Payday Support Center
Payday Support Center1216 Azalea Road Mobile, Alabama United States of America
Payday Support Center Payday Support Center is a Scam Mobile, Alabama
*UPDATE Employee: We are very concerned.
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I was desperate and had no other option than to take out payday loans with high fees. I could not afford to keep paying them so I signed up with Payday Support Center from Mobile, AL. I signed up over the internet and a representative name Samantha Hamlin called me to go over the details. She was very nice, understanding and compassionate. I was in tears of joy when she told me how they were going to help me pay off the loans. I thanked her for helping me and helping me find a way to get out from under these loans.
I paid $298.95 upfront and my payment was going to be $335.00 every two weeks. This may seem like a lot but it was less than I was paying for each loan and this time I could actually see an end in sight, or so I thought. This process began on February 13, 2013 with the down payment and my first loan payment was on March 6, 2013.
I started receiving collection calls from the lenders. Then I started receiving calls threatening check fraud, judgments, jail etc. I was assured over and over from Samantha and other Payday Support Center staff that this was only scare tactics lenders use. I called around March 20, 2013 and the very rude representative told me I was only paying for verification of the loans and this process could take 90-120 days. In one week I probably received over 40 calls from lenders with threats. I e-mailed my contact Samantha on Friday, March 29 and to date I haven't received a response. I put a stop payment on future payments from PSC until I receive a response and an update about my account. A guy named Matthew called me Wednesday April 3 and asked if the calls had stopped because a cease and desist was sent on March 11. No, the calls have not stopped. Also on Wednesday I received an e-mail from someone named Chad McDonald because my payment didn't process. I e-mailed him back the same day and told him until I receive an update and a statement showing the payments made to lenders, I will not pay. Again, no response. Today, Friday April 5, I e-mailed Chad and Samantha and told them I needed a refund of the $633.95 I paid or I would file a complaint with the BBB and I would also post on this site. No response. I did however find a complaint on the BBB that another victim posted about how PSC is only a verification service and they will not make payments to lenders. Why would you pay a verification company?
Do not sign up with this company and if have already, stop all future payments.
This report was posted on Ripoff Report on 04/05/2013 09:02 AM and is a permanent record located here: http://www.ripoffreport.com/r/Payday-Support-Center/Mobile-Alabama-36693/Payday-Support-Center-Payday-Support-Center-is-a-Scam-Mobile-Alabama-1040929. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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