- Report: #432645
Report - Rebuttal - Arbitrate
Complaint Review: Payless Car Rental , Acceleron
Payless Car Rental , Acceleron734 E San Bruno San Bruno, California U.S.A.
Payless Car Rental, Aceleron undisclosed fees failure to provide properly maintained vehicle San Bruno California
As our vacation progressed, when saw that the vehicle had something on the windshield that showed up when the sun hit it at a low angle, we spent a hour and more later buying cleaner and trying to clean the window to no avail. We trie contacting the company with no response.
On the third day we got pulled over by the state patrol for the broken tail light lens. The officer issued a ticket stateing that it was the owers responsibility to make the repairs and respond to the ticket.
When we returned the vehicle we we explained all the problems and we were offered a refund on the upgrade fees and they said they would take care of the ticket. Two months later We got a notice in the mail from the court that there was a $197.00 fee due for the violation. We have contacted the rental office with no response We will persue with an atty.
This report was posted on Ripoff Report on 03/10/2009 10:16 AM and is a permanent record located here: http://www.ripoffreport.com/r/Payless-Car-Rental-Acceleron/San-Bruno-California-94066/Payless-Car-Rental-Aceleron-undisclosed-fees-failure-to-provide-properly-maintained-vehic-432645. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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