- Report: #874957
Report - Rebuttal - Arbitrate
Complaint Review: Payless Car Rental
Payless Car Rental1002 w Juniper Street San Diego, California United States of America
Payless Car Rental Beware! You will de billed for options verbally declined. San Diego, California
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small circles for initials and 1 large circle for a signature. [as all car rental companies do]. I am convinced that Jonathan intentionally overcharged me by adding in the Collision Damage Waiver [I never take this] thinking that I'd miss it [which I did] and that I wouldn't notice it when I brought the car back [I did]. I was upset because I felt I was Ripped Off! The manager there was Mark Knight and the Person who checked me in was Erika. They were professional in hearing my complaints [as was Jonathan-although he hung up the phone on me as our conservation was going in circles] because they knew they HAD ME! I didn't catch the over charge before the car was driven off the lot. My hope that their future customers think twice about using them and that future consumers take their time when signing anything. Caveat Emptor.
This report was posted on Ripoff Report on 04/27/2012 03:30 PM and is a permanent record located here: http://www.ripoffreport.com/r/Payless-Car-Rental/San-Diego-California-92101/Payless-Car-Rental-Beware-You-will-de-billed-for-options-verbally-declined-San-Diego-C-874957. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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