• Report: #1018070

Complaint Review: Payless Financial Group

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  • Submitted: Thu, February 21, 2013
  • Updated: Thu, February 21, 2013

  • Reported By: David — Surprise Arizona U.S.A.
Payless Financial Group
4400 N. Congress Internet United States of America

Payless Financial Group Harrassment, rude customer service people Internet

*UPDATE Employee: PFG DOES NOT ACKNOWLEDGE UNFOUNDED REPORTS

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Received several texts from numerous scouting agencies for Payless Financial Group.  All with the same 206-455-6277 number.  When I call to let them know that they are in violation of the Federal Do not Call List and ask for a supervisor I get such excuses as the following from Patrick, "Your mother owns Payless Financial Group.  I know I have a sexy voice, but I am not Gay.  Go F**K OFF."  Is this a way to run your business?  Is this the image you want your customers to see or hear.  From Bill he just Hung up stating that they will remove my number but read the phone number back of 206-455-6277 which isn't my phone number.  George just hung up.  Several times today I was told that there are no supervisors at this company they are all accountants who are working as they wish.  Come on.  Lie to me and tell me I am gorgeous.  Don't insult me by telling me that you have no supervisor with comments like those posted above.  The only bright point about this is Paul Jerebeck was the only one that actually listened and will have the information removed from the system.  If you need to contact him, his direct line is 850-304-2886 

This report was posted on Ripoff Report on 02/21/2013 01:11 PM and is a permanent record located here: http://www.ripoffreport.com/r/Payless-Financial-Group/internet/Payless-Financial-Group-Harrassment-rude-customer-service-people-Internet-1018070. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

PFG DOES NOT ACKNOWLEDGE UNFOUNDED REPORTS

AUTHOR: Happy Debt Free - ()

Payless Financial Group, LLC will no longer respond to the substance of any complaint that appears in the Rip-off Report.

The Rip-off Report does not take any meaningful action to verify the allegations in any complaint filed on its site, however frivolous, inaccurate or unfair it may be.  Neither will it remove any posted complaints, even those that have been shown to be the product of a consumer mistake or to have been motivated by spite, greed or other improper purposes. These two features of the Rip-off Report make it the perfect place for impostors, jealous competitors, disgruntled employees and the irrational and unreasonable to bring harm to a targeted company or person.  

Ironically, the high number of invalid complaints and the refusal of the Rip-off Report to police those invalid complaints make the Rip-off Report—which was formed to inform and protect consumers ---a place where consumers are very likely to be misinformed.

Our company is deeply committed to serving its customers with the highest level of service and integrity.  We have been in business for over 3 years, and we have helped thousands of consumers with their payday loans at reasonable cost.  We pride ourselves on being able to resolve those legitimate customer complaints that from time to time arise in any business to the full satisfaction of the consumer. 

If you are considering Payless Financial Group to help you with your payday loans and you would like to know the details of the matter posted above, please call us at 1-888-941-3961 and we will be pleased to discuss them with you, and to provide you with references of real customers who have used our company and will give you an accurate account of how we perform our services.

Thank you for your time!

Payless Financial Group, LLC

1-888-941-3961

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