- Report: #1130784
Report - Rebuttal - Arbitrate
Complaint Review: Payless Financial Group
Payless Financial Group4400 Congress suite 203 west palm beach, Florida USA
Payless Financial Group YOU PAY THEM TO DO NOTHING west palm beach Florida
*Author of original report: I MEANT VICTORY DANCE
*Author of original report: Voctpry Dance
*Consumer Comment: This is a scam
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They say they will act as a liason between you and the lenders of pay day advance loans to help you get your financial status back on track. They tell you to ignore calls from these lenders; to refer the lenders, when they call, to Payless Fia=nancial as Payless Fi nancial is expert at dealing with these craft lenders and can handle them much more expediently and successfully than you can.
They tell you they must have proof that your first payment, which is due immediately, will go through before they can get you into ther "expedited validation" stage. That payment is taken from your acct within 24 hours. Then, days go by, loans are still coming in and no word from them what is going on. The last thing you hear from them is when you get your "enrollment package" in fwhich they have you call them back via telephone so they can "walk you through it"
They tell you to put a "hard hold" or even compoletly close your account to avoid these lenders from being paid. [continued below]....
Two weeks go by, I send emails for 3 days getting no resonse except "ticket has been submitted please click here to review it's status". INterestigly enough, when you "click" to view it's status there is nothing there. Within minutes you got back to it and the ticket is marked "closed" with no dispostition of the matter stated. FInally after I bombarded them with a steady stream of very assertive emails (total 67 back to back) I get an email saying "we're sorry you were dis satisfied and have cancelled your account and submitted a refnd to you" then within hours of that I get an email that says "Per the contract you signed there will be no refund" and "should yu=ou wish to continue paying for our service we will re open your acct"
They did nothing. I called the lenders. Not a single one had even heard of them let alone FROM them. I handled it on my own, making necessary arrangements for payment and they are all working with me
I found out I was able to handle it on my own after all but had to pay them to find that out
They are adamant about not returning the first payment as per their contract, but thy are in breach of that very contract by failing to do what they said they would do. They did nothing. No validation (whatever that is supposed to mean) nothing. at all.
This report was posted on Ripoff Report on 03/14/2014 06:07 PM and is a permanent record located here: http://www.ripoffreport.com/r/Payless-Financial-Group/west-palm-beach-Florida-33407/Payless-Financial-Group-YOU-PAY-THEM-TO-DO-NOTHING-west-palm-beach-Florida-1130784. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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