- Report: #1068244
Report - Rebuttal - Arbitrate
Complaint Review: Payless Power
Payless PowerInternet USA
Payless Power Lies About Not Doing Credit Checks. They DO Credit Matches With Just Your Name And Birthdate. They Are Also PREDATORY. 11.8 CENTS RATES!! EXPLOITATIVE! LIARS & CROOKS! Fort Worth Texas
*UPDATE Employee ..inside information: Customer grossly mistaken about credit checks by Payless Power
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Payless Power Lies to Customers about not running credit checks. They in fact do Credit Matches which if a match is found, will show the social security number of a person or all persons within that area, zip code, city and state even. This is ALLOWED by the Three major credit bureaus and is NOT divulged to the public. So folks are thinking these credit matches or credit pulls are not being done and they ARE!
I can't believe the State of Texas is allowing this company to misrepresent to the public what they do! I called in today to set up new power and gave the guy a FAKE BIRTHDATE but my REAL NAME. My phone dropped. I called right back and the guy started repeating what he had in his system and he said MY REAL BIRTHDATE! I asked how he got that information and he was taken aback that he had repeated it and quickly said he had "Guessed It"! What a LIAR!
I am fleeing an abusive spouse who has tried to KILL ME and I did not want ANY CREDIT CHECKS done because this is how the credit bureaus update their systems. [continued below]....
I will be filing a complaint with the PUC (Public Utilities Commission of Texas) to inquire specifically about what type of "Checks" is done by Payless Power. They ask for the Birthdate which is a DEAD GIVEAWAY they do some kind of check and I am almost 100% certain it is the credit MATCH that is allowed by the credit bureaus.
Also, this company is PREDATORY! They had on their website that they recently introduced NEW and LOWER rates to Dallas Fort Worth and Houston through a Flex Pay Plan. When I called in I was told this was a LIE. However it is SHOWING ON THEIR OWN WEBSITE FOR GOD'S SAKE!
I took a Screen print which I will upload to this report.
I was in turn told that the rates for everyone in Dallas and Fort Worth were in fact 11.8%. I highly doubt this. I had mistakenly called in from a "vendors phone number" initially and they set up the account but it wasn't finalized as my call dropped. When I called back in I was constantly transferred back to this vendor. They FLAG YOUR PHONE NUMBER when you initially call in and will route you to the SAME GUY every single time. When people call in on vendor numbers which are ALL OVER THE WEB they get HIGHER RATES. I suspect this is what happened to me although their agents lie about it not being the case.
They won't go back on that rate. Once it is given it is out there. And you can't get a different one if you call in from your phone. Their system will automatically pull you back up. You would need to use a different phone and a different address to see if their have different rates in your area.
Payless Power also includes a daily $.50 cents which is added to your account for a "Smart Meter Fee". Funny I've lived in Texas ALL OF MY LIFE and have NEVER heard of this fee. On top of this they also add a daily charge of $.50 if you try to conserve energy. The ditzy guy I spoke to told me to "just not run your air conditioner". I almost CURSED that guy out as this is Dallas Fort Worth, Texas and it is in the MIDDLE OF $%#(*$* JULY! Dallas is one of the HOTTEST d**n STATES IN THE F$*$&% COUNTRY! WTF!!!!
I am with this company now because I don't want my credit ran but by God I will leave their buts in a few weeks.
STAY AWAY FROM THIS LYING a*s PREDATORY COMPANY!
TEXAS SHOULD ALSO BE ASHAMED FOR ALLOWING SO MANY d**n CON ARTISTS AND SCAMMERS IN THIER STATE!
This report was posted on Ripoff Report on 07/18/2013 06:52 PM and is a permanent record located here: http://www.ripoffreport.com/r/Payless-Power/internet/Payless-Power-Lies-About-Not-Doing-Credit-Checks-They-DO-Credit-Matches-With-Just-Your-N-1068244. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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