- Report: #790708
Complaint Review: Payment Systems Corp.
| Payment Systems Corp. PO Box 71409
Los Angeles, California United States of America |
|
Payment Systems Corp. Lied to about all aspects of contract/forged documents Los Angeles, California
*Consumer Comment: Big Scammers
*REBUTTAL Individual responds: California
*Author of original report: Location?
*REBUTTAL Individual responds: Another victim
*Consumer Comment: Lease Finance Group Payment Systems
*Consumer Suggestion: Recovering From Payment Systems Fraud
*Author of original report: Recovering From Payment Systems Fraud
*Consumer Suggestion: Recovering From Payment Systems Fraud
*UPDATE Employee: Payment Systems is a Scam
*UPDATE EX-employee responds: Ex employee gives some additional insight
*Author of original report: Re:Sorry to hear about your experience. Let's talk.
*UPDATE Employee: Re: Sorry to hear about your experience. Let's talk.
*Author of original report: Re:Sorry to hear about your experience. Let's talk.
*UPDATE Employee: Sorry to hear about your experience. Let's talk.
*Consumer Comment: Resolution Options
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I'm already being over charged by Lease Finance Group(credit card machine lease) and my statement from Payment Systems has multiple undisclosed fees. I purposely asked questions to our sales rep., due to my wife's business being slow, and received answers that ultimately were complete lies about cancellation terms and fees.
We've also discovered forged documents signing us up for for a gift card service we never agreed to. When we cancelled the service we were immediately charged (directly debited) $221 for cancelling (again undisclosed-and forged)
In light of what I feel is deception, fraud, forgery, entrapment and unethical business practices, as well as the discovery of thousands of similar business owner complaints,we're currently asking Payment Systems to cancel all contracts without recourse. We've informed Payment Systems that we have formal complaints written for the AG, BBB, FTC and Well's Fargo Bank. We've spoken to our local AG rep. and they've advised us to cancel our bank account. We're waiting to see if Payment Systems handles this on their own before we cancel accounts and file the complaints.
Any advice or help would be appreciated. I'll post again if I have any updates.
This report was posted on Ripoff Report on 10/19/2011 08:48 PM and is a permanent record located here: http://www.ripoffreport.com/r/Payment-Systems-Corp/Los-Angeles-California-90071/Payment-Systems-Corp-Lied-to-about-all-aspects-of-contractforged-documents-Los-Angeles-790708. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Consumer Comment
Big Scammers
AUTHOR: Cosy Cafe - (United States of America)
SUBMITTED: Thursday, September 13, 2012
I am in N.Carolina but they took me to New York City Court "But I won" Here is the person to contact and gives you an attorney to help you. He knows the judges:
Raymond
#2 REBUTTAL Individual responds
California
AUTHOR: Tommytuhu - (United States of America)
SUBMITTED: Tuesday, September 11, 2012
Sorry for the late reply.
It in California and the leasing company is in Illinois. The company name is global leasing
He told my dad he can cancel it for 199. But he did not tell my dad about the real amount of $995 to cancel it.
And he also told my dad he can cancel the leasing contract for the machine but in the contract it said we can't.
The sales man mislead my dad who can't speak English very well.
And also the fee keep adding up, fee after fee after fee.
Thank you. I am going to report to bbb like you said I hope they can help.
Thank you so much
You can start by sending complaints to the Attorney General's of CA, Illinois, New York and your home state. The AG of NY is currently fighting Lease Finance Group. Are they the holder of your equipment lease?
Write to the BBB. Most of all contact an attorney immediately. The AG offices are relucant to help and most states consider the business-to-business transaction a civil matter. In other words you are on your own. If you can't afford an attorney find one and beg for their help.
#4 REBUTTAL Individual responds
Another victim
AUTHOR: Tommytuhu - (United States of America)
SUBMITTED: Friday, September 07, 2012
My dad also another victim of payment systems corp. one of the salesman came and talk to my dad. since my dad can't really speak English, he did sign the contract.
Is there a way to help my dad ? Please help
#5 Consumer Comment
Lease Finance Group Payment Systems
AUTHOR: Cosy Cafe - (United States of America)
SUBMITTED: Tuesday, June 12, 2012
I saw all complaints against them. Friends, what goes around comes around. One day will see if we this company will be in existing. Please be careful and stay away from them.
#6 Consumer Suggestion
Recovering From Payment Systems Fraud
AUTHOR: Roy - (United States of America)
SUBMITTED: Wednesday, May 09, 2012
There is an effective means of recovering from fraud; following the rules is necessary in a land of laws.
#7 Author of original report
Recovering From Payment Systems Fraud
AUTHOR: djh286 - (USA)
SUBMITTED: Tuesday, May 08, 2012
Do you have any additional contact information, besides a fax number?
My email is (((ROR redacted)))
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
#8 Consumer Suggestion
Recovering From Payment Systems Fraud
AUTHOR: Roy - (United States of America)
SUBMITTED: Sunday, May 06, 2012
numbers of persons who have been told the following:
1. Payment Systems sales agent promised to drop your processing rate to a flat 1% of your total monthly
processing volume.
2. Payment Systems sales agent claimed they did not charge/collect "interchange fees".
3. Payment Systems sales agent claimed it would reduce your total monthly fees depending upon a statement
presented to the sales agent. Was the claim made that the total fees would equal 1% of total volume or close to it based on the presented statement?
4. Payment Systems sales agent added a "subtotal" in your statement to the total fees in order to induce you to think
that your total fees for a month were actually nearly twice as high as they really were.
5. Your current terminal used for processing was "not PCI compliant", and therefore needed to be replaced
with a terminal on a lease rate of $100 per month or more. (Payment Systems is not a "processor", but rather an ISO, or Independent Sales Organization Merchant Service Provider, and uses First Data to handle its processing. Most terminals currently running on any real processor are PCI compliant, and do not need replacing for the claimed reason. We can tell you how to determine if your old terminal was really PCI compliant or not, as advised by the
Payment Systems agent.}
6. Payment Systems sales agent seemed confused about how pricing works for credit cards, as evidence of thoroughly inadequate training. Did the agent use category designations of Qualified, Mid-Qualified and Non-
Qualified that did not appear on your statement to refer to how you were being charged? Did they claim they did not charge "interchange fees"? Was there claimed to be a single "interchange rate of 1.54%, or some other number? Did the agent ever tell you that you would be placed on a pricing system called "ERR", or Enhanced Recover Reduced? Were you told that a "downgrade" rate of 2.99% or 2.79% did not apply to all or most of the cards you would be presented? Was it mentioned at all?
If any or all of the claims above were made to you about your business processing status would you please fax this information to the following fax number. 1-866-861-2837 If you want a very good chance at recovering losses due
to false claims made to you by this company fax the information today.
#9 UPDATE Employee
Payment Systems is a Scam
AUTHOR: Llove - (United States of America)
SUBMITTED: Sunday, May 06, 2012
When selling the lease, Pament Systems Partners with the leasing Company to have the leasing company pay them in advance for the unit.. Meaning Payments Sytems on average receives 70 to 75 percent if the whole term of the lease in advance. Example is if you are charged $100.00 for lease on a 48 month lease the gross profit is $4800.00 ( for a unit that costs $150.00 or lease for a Veriphone vx 510) and if the company receives 75 percent from the factoring or leasing company in advance then Payment Systems makes $3600.00 at the time that you sign up, however if you cancel in first 90 days then the company has to pay back lease... Canceling means boxing up the equipment and sending it back and having your financial institution not accept any more withdrawals from the company or from leasing agent as well. Send both payment systems and the leasing company a written formal complaint and the BBB and AG or Attourney General both in the state the transaction happened and in California... Payment Systems has no more relationship with BBB because there rating is well below an F, and they have had over 100 complaints since the first of the year and nine got answered.. They have 4 offices and an average office does 120 to 150 deals per month thus the company does on average about 600 deals per month or 2400 from January to April meaning that 1 out of every 24 clients complain... That is ALOT... it takes a lot to complain, how many people are dissatisfied and have not complained, it took effort to look up an area or venue to complain and then it took time to write the complaint, 1 out of 24 people complained!!!!!! Wow..... Please be careful actually RUN like Forest Gump away from this company... Please run..... Do not be lime Lot's wife in the Bible, and look back.... You are dealing with a service industry business and real professionals understand that you are entrusting them with sometimes $10,000 to $100,000 of your business each month, why do you have to make a decision that day without doing the research? Pressure is bad, nd always remember that..
Payment systems is a company that provides NO customer service, they fly the Reps in and they leave and NEVER service you... customer service is a joke, and getting a hold of a sales manager or General Manager is also a joke...They lie, they cheat and they steal, and this is nit a relationship that you would want to have for a month, but you are locked in for 48 months... Please stay away from this company.. Please do your research...
#10 UPDATE EX-employee responds
Ex employee gives some additional insight
AUTHOR: Bob - (United States of America)
SUBMITTED: Friday, May 04, 2012
contract that will cost them thousands.
#11 Author of original report
Re:Sorry to hear about your experience. Let's talk.
AUTHOR: djh286 - (USA)
SUBMITTED: Thursday, April 05, 2012
I tried emailing you directly using aphillips@paymentsystemscorp.com. I'm not sure if you received it. I have emailed the customer service address before and would rather email you directly.
#12 UPDATE Employee
Re: Sorry to hear about your experience. Let's talk.
AUTHOR: Payment Systems Alex - (United States of America)
SUBMITTED: Wednesday, April 04, 2012
Sincerely,
Alex Phillips
Payment Systems
Corporate Web and Media Coordinator
CustomerService@paymentsystemscorp.com
#13 Author of original report
Re:Sorry to hear about your experience. Let's talk.
AUTHOR: djh286 - (USA)
SUBMITTED: Wednesday, April 04, 2012
#14 UPDATE Employee
Sorry to hear about your experience. Let's talk.
AUTHOR: Payment Systems Alex - (United States of America)
SUBMITTED: Tuesday, April 03, 2012
Sincerely,
Alex Phillips
Payment Systems
Corporate Web and Media Coordinator
CustomerService@paymentsystemscorp.com
#15 Consumer Comment
Resolution Options
AUTHOR: pitbull for justice - (United States of America)
SUBMITTED: Friday, January 06, 2012
You can also file a claim with small claims court in San Diego County for up to $5000 (you will need to justify your amount). You also need to know their correct legal name if you want to file, I have that information as well (it is not Payment Systems Corp, that is their DBA). Please do not get discouraged and feel you have no recourse! You absolutely do. I recommend the class action option first and if that isn't a fit, small claims. Good luck!

