• Report: #698644

Complaint Review: Paypal Inc

  • Submitted: Tue, February 22, 2011
  • Updated: Thu, June 23, 2011

  • Reported By: VivianE — Portland Oregon United States of America
Paypal Inc
2211 N First St San Jose, California United States of America

Paypal Inc demanding payment from Ebay seller for an item that was delivered, refusing appeals for dispute San Jose, California

*Consumer Comment: Really?

*Consumer Comment: another way to scam you

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Pay Pal has placed my account into collections for $580 unfairly because of an Ebay sale where my buyer reported the item as not sent.  I checked with USPS, the carrier, who informed me that the buyer had provided an undeliverable address, and that the item would be forwarded to another address listed under his name and arrive in two weeks.  In the meantime, Paypal contacted me, insisting I pay them $580 for a failure to send the item, which I appealed, since it seemed obvious that the item simply had not arrived yet due to the buyer's undeliverable address. 

I have since not heard anything from either the buyer or Paypal, and noted that on February 2nd the item arrived at the address.  February 22nd I received a letter from a collections agency pursuing the $580 that Paypal believes I owe them, even though the item is listed as having arrived.  I have since emailed the buyer, requesting that he inform Paypal of the item's arrival.  Reports against Paypal have been filed with the Better Business Bureau and FTC Consumer Protection Agency.  Additionally an FBI Internet Crimes Complaint has been filed against the buyer for internet fraud.

This report was posted on Ripoff Report on 02/22/2011 05:34 PM and is a permanent record located here: http://www.ripoffreport.com/r/Paypal-Inc/San-Jose-California-95131-2021/Paypal-Inc-demanding-payment-from-Ebay-seller-for-an-item-that-was-delivered-refusing-ap-698644. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Really?

AUTHOR: Mary - (USA)

You sent a $580 item and you didn't require that the person sign for it?  Read a company's rules before you start using them.
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#2 Consumer Comment

another way to scam you

AUTHOR: GeorgeV - (USA)

here is another one, a seller changes his address to a non deliverable address and then sells you some junk that dont work so you return it but it never makes it to them cause their address is wrong. paypal says you never returned it so they keep your money. you may get your junk back thru the shipper.
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