- Report: #1037831
Report - Rebuttal - Arbitrate
Complaint Review: Paypal Inc.
Paypal Inc. Paypal Can No Longer Hold Funds For 180 Days Internet
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Here is the second emails we got:
Dear paypal account holder,
We routinely review account activity in the PayPal system. When we reviewed your account, we noticed that your activity violates some of the agreements you have with us. [continued below]....
Because of this, weve limited your accounts and can no longer offer our services to you. Youll still be able to log in to view your transaction history, but you wont be able to send or receive money.
Whats the problem?
We noticed one or more of the following problems:
1. You provided information that we believe was false, inaccurate, or misleading; or
2. You sent or received money that was potentially related to f fraudulent activity; or
3. You have more than one account with a negative balance; or
4. You are in violation of the User Agreement, the Commercial Entity Agreement, the Acceptable Use Policy, or another agreement you have with PayPal.
Our decision was based on terms outlined in these agreements.
What to do next As allowed under the User Agreement, well hold the money in your account for 45 days. Well use your balance to reimburse buyers who file claims, chargebacks, or any other reversals against you. Before we reimburse the
buyer, in most cases, youll have a chance to respond to the claim, chargeback, or reversal.
Well send you an email after 45 days letting you know when you can withdraw money from your accounts.
If you think that we permanently limited your accounts in error, you may appeal this decision. Just go the Help Center and click Contact Us. When you contact us, well need some information to process your appeal. Please have your drivers license, your Social Security or tax ID card, a current utility bill, your business license, your articles of
incorporation, or other identifying documentation.
As you can see Paypal Inc. is requesting every bit of personal information on you as they can, and this account was less then 45 days old with no bank account or credit card added to it. This account was shut down because it received payments from people and not from their websites which we believe is the main reason they shut accounts down. If you do not allow people to send money anymore via donation or email, then why boast about the service when you don't provide it. Shutting accounts down based on account activity alone should be suspicious to the Paypal user, and never provide anything other then a bank statement or utility bill over the phone or via fax. We are asking that the FBI and California State Attorney General's office conduct a complete investigation of Paypal Inc regarding the use of personal documents gathered from people online in order to provide service when they are registered as a banking institution.
This report was posted on Ripoff Report on 03/25/2013 12:28 PM and is a permanent record located here: http://www.ripoffreport.com/r/Paypal-Inc/internet/Paypal-Inc-Paypal-Can-No-Longer-Hold-Funds-For-180-Days-Internet-1037831. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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