• Report: #1002675

Complaint Review: Paypower - Metabank of Pleasantville CA

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  • Submitted: Thu, January 24, 2013
  • Updated: Thu, January 24, 2013

  • Reported By: Arlene sand — Cedar Rapis Iowa U.S.A.
Paypower - Metabank of Pleasantville CA
Pleasantville, California United States of America

Paypower - Metabank of Pleasantville CA refuses to refund money after they cancelled my card Pleasantville , California

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I received three "gift cards" at Christmas.  It did not say anything about the fees, etc.on the packaging the card came in and the purchaser had already paid $3.50 activation fee. When I opened them, I found that I had already been charged half the amount of the cards in service fees.  Charges were reversed after many phone cards.

The real problem arose when I was told that I could not register the third card until I canceled one of the cards. I told them which card to cancel.  The next day, I couldn't get into my account. 

After several calls again, I was told that all the cards had been cancelled and that the card that I had remaining could not be reinstated.  They refused to send me a check for the balance of the cancelled card, but said I could buy another card and then transfer the dollars from the cancelled card to the new card(for a fee, of course). 

Iowa has laws against useary  Does this mistreatment not count?


This report was posted on Ripoff Report on 01/24/2013 01:34 PM and is a permanent record located here: http://www.ripoffreport.com/r/Paypower-Metabank-of-Pleasantville-CA/Pleasantville-California-/Paypower-Metabank-of-Pleasantville-CA-refuses-to-refund-money-after-they-cancelled-my-c-1002675. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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