Paypower Visa Card prepaid visa card, paypower Internet

I got the temporary card and had my paychecks direct deposited to it.  The permanent card came in the mail and it had a different number on it.  So when my paychecks got deposited to the temporary card I would just transfer it from that card to the other.  I went on a trip and my cards were both froze.  The company kept saying they called my number numerous times to contact me, which they didn't.  I had to call over a dozen times and my card was still frozen.  I got stuck while traveling.  Not to mention, my paycheck went on my temporary card, that I didnt have with me, and they wouldn't unfreeze this one either unless I had the number, they couldnt just look in their system and verify that it was my card that I transfered money to every week.  This has been the most irritating and rediculous thing that has ever happened.  It shouldn't be such a pain to use my own money when I have given this company everything they ask for and they are still holding my money, and I am stuck in a different state without my funds. 

Having no money and my paychecks direct deposited to this company that wont give me my money is tragic.  I am stuck and they have done nothing to help.  They just give me a reference number and tell me they will call me, yet when I call back they say I gave them the wrong number and someone else answers.  After I get my money off of this card, I will not be using this company at all!