• Report: #920227

Complaint Review: Payza (Formerly Alertpay)

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  • Submitted: Tue, July 31, 2012
  • Updated: Thu, August 02, 2012

  • Reported By: Mary — Santa Maria California United States of America
Payza (Formerly Alertpay)
Internet United States of America

Payza (Formerly Alertpay) 2 Check Withdrawals NEVER received Internet

*UPDATE Employee: Dear Member

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I have requested two check withdrawals in the amount of $73.96 and $91.83 and have not received them. It has been over their time limit of 1-3 weeks and I get NO response other than canned responses from their "customer service" reps. I recommend people stay away from Payza. When thet were Alertpay they were much more professional and efficient. I never had a problem receiving my checks. If anyone from Payza chooses to look into this my Ticket ID: DEK-569-94571.

This report was posted on Ripoff Report on 07/31/2012 09:54 AM and is a permanent record located here: http://www.ripoffreport.com/r/Payza-Formerly-Alertpay/internet/Payza-Formerly-Alertpay-2-Check-Withdrawals-NEVER-received-Internet-920227. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Dear Member

AUTHOR: Payza_Marco - (Canada)

Dear Member

We want to start off by letting you know that we have sent you your checks in the mail. We apologize that they have not yet reached you. Although very rare, mail can sometimes get lost. Please get back to us VIA email with your shipping details so that we may cross reference the information you currently have in your Payza account.

Let's move forward and get this sorted out, please get back to us at your soonest convenience. Our contact email is provided bellow.

08002012assistance@payza.com

All the best
Payza
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