- Report: #926330
Report - Rebuttal - Arbitrate
Complaint Review: Payza
Payza DEPOSIT MONEY INTO PAYZA ACCOUNT internet
I deposited $800.00 NZD into a Payza acount on 27 July 2012. After a week my Payza account still showed a zero balance. I sent an email to the customer support team and I got back an automatic generated email with a ticket number attached. They never got back to me after 3 days.
I phoned Canada at a cost as I live in New Zealand and managed to get through after 20 minutes waiting. The person said i would have to get my bank to do a screen shot of the bank transaction and send it to them. This I did the following day and after 6 plus more emails and six more tickets I have not heard back from Payza once since the 27 July 2012.
I have never had such poor service and can not believe they can treat potential customers this way. I want my money back and don't want to use Payza again.
This report was posted on Ripoff Report on 08/12/2012 11:25 PM and is a permanent record located here: http://www.ripoffreport.com/r/Payza/internet/Payza-DEPOSIT-MONEY-INTO-PAYZA-ACCOUNT-internet-926330. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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