- Report: #960239
Report - Rebuttal - Arbitrate
Complaint Review: Payza(befoe is Alert Pay)
Payza(befoe is Alert Pay)Internet United States of America
Payza(befoe is Alert Pay) This company received my $5000.00 bank wire, but don't willing to admit with all kinds of reason Internet
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On Aug 10, I wired $5000.00 USD from China to my friend's Payza account (I don't have Payza account in that time), after around 3 weeks, the money still doesn't show up in my friend's account, then I contact Payza, takes about a week, someone from Payza told me that Payza account owner can not receive money from other party, I have to open my own Payza account to use this money, then I open a account immediately, then someone told me I have to activate that account before I can receive the money, the activation process is either send a bank wire or do a credit check, for the first one, we already wired $5000.00 in, should we wire another money? no one tell me how to do; for the 2nd credit check, we must provide a credit card and relative documents, then they will charge two small amount from our credit card, but the problem is we provided a China credit card and local document, like photo ID, billing address documents, but Payza told me, I must provide those documents in English, how is that possible, why must a country use foreight language for their documents? It look like I have no way to get my money back, I have ask if they can't verify my account, can they just return the money, no one answer. [continued below]....
Payza has a contact phone number, but no one answer no matter you wait for one hours or two, they only accept email, if they like, they will reply in several days, normally will tell you that you have to provide more information, if they don't like, they just keep silence.
This report was posted on Ripoff Report on 10/25/2012 07:31 PM and is a permanent record located here: http://www.ripoffreport.com/r/Payzabefoe-is-Alert-Pay/internet/Payzabefoe-is-Alert-Pay-This-company-received-my-500000-bank-wire-but-dont-willing-960239. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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