- Report: #273091
Report - Rebuttal - Arbitrate
Complaint Review: PeachDirect
PeachDirect11870 Santa Monica Blvd, Ste 106-736 Los Angeles, California U.S.A.
PeachDirect They Are Out To Steal Your Money and Destroy Your Credit!! Los Angeles California
So I called to see if the printer has shipped yet and they said no. I ordered the laptop and asked for them to ship it together. A few weeks and phone calls later my order still had not been shipped!! So I cancelled both orders. About a week later, I got a bill from GE Money saying that I owe for the purchases. I called them and told them that I cancelled the orders before they ever even shipped and the customer service person said that I needed to take it up with PeachDirect because PeachDirect had not sent them anything saying that the order was cancelled.
They also said that they would send me a dispute form because the billing would stay active until it is paid or until PeachDirect cancells it on their end. I checked online from my job and both orders said that they had been cancelled. I called to PeachDirect to see what was going on and why I was still getting billed for orders that I cancelled before shipment and they said it takes time to get GE Money up to date with theirs and that I'd have to make the payments in the meanwhile or it will affect my credit. I got upset and told them that I am not making payments toward something that I do not have and that they better do their job and get it cancelled. They still left me with the same talk. That I needed to make the payments and when the cancel order information was sent to GEMoney then I would get a credit. That Is BS. I am still fighting them.
My credit has gotten worse because of them. They have only credited me for laptop!!!! The printer is again "pending shipment". Don't ask me how it went from cancelled, back to an open order again. And even if it was not cancelled correctly on their system SHOULDN'T I HAVE RECIEVED A PRINTER BY NOW??!! I just called again today, and the "customer service" person was really nice, but couldn't figure out why it was not cancelled. Whatever honey. I just want their crap off my credit report and they better do it as it all started because of their company. I will never deal with them and I will make sure noone that I know deals with them, and now I'm letting you know as well.
This report was posted on Ripoff Report on 09/07/2007 12:29 PM and is a permanent record located here: http://www.ripoffreport.com/r/PeachDirect/Los-Angeles-California-90025/PeachDirect-They-Are-Out-To-Steal-Your-Money-and-Destroy-Your-Credit-Los-Angeles-Califor-273091. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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