• Report: #1060246

Complaint Review: Pell Technology

  • Submitted: Tue, June 18, 2013
  • Updated: Tue, June 18, 2013

  • Reported By: Dismayed — Vidor Texas
Pell Technology
6020 W. Chelsea St. Tampa, Florida USA

Pell Technology Wrong part Tampa Florida

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Ordered a replacement on line for an HP RW DVD for desktop.  The part is not correct for my model.  There is also no evidence on the replacement part that it is a real HP part, though advertised as such.  Has wrong connection interface for data and power.  The part sent is not the correct part for the model I requested.  My purchase inquiry was immediately acknowledged.  My three follow up inquiries about the incorrect part have all been unacknowledged. 

Pell must assume any error is the fault of the buyer, not their technicians selecting parts for shipment.  Amazing technological capability - not!

Appears they have no scruples or integrity for what they peddle on the consumer.  Some of their scrap, recycled parts might work in your computer, but don't trust them to provide the exact part.

Most importantly, the Pell business model to ignore customer inquiries is reprehensible. [continued below]....

.....  Their failure to respond is evidence of no customer support or care for reputation.  It is my sad lesson to have failed to conduct a simple on-line search for information on Pell.  Had I done so, I would have quickly seen all the prior evidence of warning from others.  Do not patronize this company. 

This report was posted on Ripoff Report on 06/18/2013 08:20 PM and is a permanent record located here: http://www.ripoffreport.com/r/Pell-Technology/Tampa-Florida/Pell-Technology-Wrong-part-Tampa-Florida-1060246. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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