• Report: #797894

Complaint Review: Penn Foster Career School

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  • Submitted: Mon, November 14, 2011
  • Updated: Fri, November 18, 2011

  • Reported By: Nancy Anderson — Knoxville Tennessee United States of America
Penn Foster Career School
925 Oak Street scranton, Pennsylvania United States of America

Penn Foster Career School Legalized extortion, shoddy product, poor customer service. scranton, Pennsylvania

*Consumer Comment: Penn Foster is a great school

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I enrolled in the Jewelry Repair program, but found the materials to be poorly written and very light on content.

The lessons were shipped...slowly...and were very thin booklets with large print and many pictures as if to make the content more than it actually is in order to justify the cost of the program. I cancelled the program after two extremely simple multiple choice exams. Now, the problem is, I paid $75.00 for these two booklets and simple exams and am being harassed to pay an additional $40.00 for shipping, and $75.00 for "administrative fees". These are fluff fees for no service rendered. These people call two and three times daily, after 10:00 pm and frequently feel its necessary to threaten me. Their continuing statement is that I signed a contract. This is true, I had to sign the contract prior to seeing any class content. Yeah I know, shame on me, should have known better. No reputable school would ask its students to sign a contract, much less prior to showing the goods. So, BEWARE.

This report was posted on Ripoff Report on 11/14/2011 01:10 PM and is a permanent record located here: http://www.ripoffreport.com/r/Penn-Foster-Career-School/scranton-Pennsylvania-38615/Penn-Foster-Career-School-Legalized-extortion-shoddy-product-poor-customer-service-scr-797894. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Penn Foster is a great school

AUTHOR: Msdavi - (United States of America)

You are completely ignorant. You could have easily requested information from the school regarding the course that you wanted to take. They would have sent you a brochure with the information you would have needed to decide if you wanted to proceed. Just because you are ignorant and can't read, you shouldn't take it out on the school. A contract is a contract, and you signed it so deal with IT!!
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