Report: #782709

Complaint Review: Penn Foster

Submitted: Wed, September 28, 2011
Updated: Wed, August 22, 2012

Reported By: Anonymous — United States of America

Penn Foster

Internet United States of America

Phone:
Web: www.pennfoster.edu
Category: Adult Career & Continuing Education

Penn Foster Penn Foster College, Penn Foster Career School, Penn Foster Online Waste of money, misleading Internet

*UPDATE Employee: How can I help

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Certified Personal Trainer Course: Don't take this course unless you are prepared to learn medical terminology and in depth A & P! I didn't think you would have to know SO much medical stuff just to be a personal trainer! ALSO FOR THE SCHOOL IN GENERAL: They are all well and good until you go to drop out! I only finished 3 tests and I got a refund of 1/4 of what I had paid into it! It is a complete rip off!!!! Find a better school! Also, the books seem cheap and crappy, they probably spent $10 on the whole course and charge you almost $800. And I would be surprised if I had finished this course and actually got hired because no one has even heard of them and employers are always hesitant to hire someone who did everything online and has no hands-on training! Do yourself a favor and steer clear!!!! (Also, I wouldn't trust any "good" reviews of this school. They are probably just people who work for the school trying to make you think it is better than it is. IMHO).

This report was posted on Ripoff Report on 09/28/2011 09:42 PM and is a permanent record located here: http://www.ripoffreport.com/r/Penn-Foster/internet/Penn-Foster-Penn-Foster-College-Penn-Foster-Career-School-Penn-Foster-Online-Waste-of-mo-782709. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

How can I help

AUTHOR: Penn Foster - (United States of America)

SUBMITTED: Wednesday, August 22, 2012

I'm sorry to hear you did not enjoy the Certified Personal Trainer program. It is in fact a very in dept course and enables you to take a certification exam to become a certified personal trainer. This is included in the cost of the tuition. The program course outline on our website describes all the courses
http://www.pennfoster.edu/fitness/ProgramOutline.html

Your enrollment agreement which you signed when you enrolled explains in detail the time limits for tuition reimbursements. Just like any other brick and mortar school you will not be refunded fees and depending on how far you progressed in the program you will get a % of tuition refunded to you. (If you have paid up to that point)

If you would kindly contact me directly I would be happy to connect you with a customer service manager and perhaps we can reduce the total amount of fees you have to pay.
I can also assure you as social media manager we do not post fake positive reviews. We have been offering distance education for over 100 years, have graduated 13,000,000 students and currently have over 150,000 active students worldwide. I'm sure that our positive reviews come from those students.

Best regards,

Erin Connors
erin.connors@pennfoster.edu