• Report: #613436

Complaint Review: Penn Warranty Corp,

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  • Submitted: Sat, June 12, 2010
  • Updated: Mon, July 12, 2010

  • Reported By: glitz — tolar Texas United States of America
Penn Warranty Corp,
1081 Hanover Street Wilkes-Barre, Pennsylvania United States of America

Penn Warranty Corp, Continued to remove money from my bank card after services had been cancelled Wilkes-Barre , Pennsylvania

*UPDATE Employee: Customer Refund

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Scam says payments would stop automatically after policy is cancelled (Big Lie). Got charged once but twice! Looking to be included in any class action suit against this company!

This report was posted on Ripoff Report on 06/12/2010 10:33 AM and is a permanent record located here: http://www.ripoffreport.com/r/Penn-Warranty-Corp/Wilkes-Barre-Pennsylvania-18706/Penn-Warranty-Corp-Continued-to-remove-money-from-my-bank-card-after-services-had-been-ca-613436. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Customer Refund

AUTHOR: Customer Service - (United States of America)

Dear Consumer,

    Our policy is to immediately stop charging a consumer for their Genesis contract once we have received a written request from the customer.   This may be done via fax, email, or postal service.  We cannot cancel a Genesis contract without  a written verifcation from the customer.    We will be happy to refund you any charges that were made after a written cancellation request was received.

 

Sincerely,

Customer Service

Customer.service@pennwarrantycorp.com 

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