- Report: #777683
Report - Rebuttal - Arbitrate
Complaint Review: Pennzoil
PennzoilP.O. Box 809004 Houseton, Texas United States of America
Pennzoil Rebate Ripoff! Company will not honor copy of receipt as proof! Houseton, Texas
*Consumer Comment: It Figures....
*Consumer Comment: Pennzoil scam
*Consumer Comment: Pennzoil Requires An Original
*Consumer Comment: Rebates
*Consumer Comment: Well, first of all the reason the "copy" isn't good enough is
*Author of original report: Copy should be proof for Pennzoil as well...
*Consumer Suggestion: The rebate form did specify "the ORIGINAL receipt.
On September 16, 2011, I received a post card from Pennzoil's rebate department in Houston, Texas, that I did not qualify for the rebate since I sent a copy of the receipt and not the original, which they require. Further, the card stated that a resubmission must be postmarked no later than September 15, 2011.
I would not consider sending an original receipt for reasons that should be obvious. I need the original for my maintenance record and in the event I have a problem directly resulting from the oil change.
However, it makes little difference now since Pennzoil made sure I received the postcard after their resubmission deadline.
This report was posted on Ripoff Report on 09/16/2011 02:07 PM and is a permanent record located here: http://www.ripoffreport.com/r/Pennzoil/Houseton-Texas-77280-9921/Pennzoil-Rebate-Ripoff-Company-will-not-honor-copy-of-receipt-as-proof-Houseton-Texas-777683. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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