• Report: #139730

Complaint Review: Pentagroup Financial

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  • Submitted: Thu, April 21, 2005
  • Updated: Mon, May 01, 2006

  • Reported By:Shorewood Illinois
Pentagroup Financial
5959 Corporate Dr. Suite 1400 Houston, Texas U.S.A.

Pentagroup Financial ripoff made settlement with son which was paid then ripped him off Houston Texas

*Consumer Suggestion: Typical Pentagroup violations of Chapter 392 of The Texas Finance Code

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My 20 year old got into some credit card debt which was over his head. Pentagroup contacted him on behalf of Chase Master Card to pay off a $6,000. debt. They offered him a settlement of around $3,000. which he paid off with weekly pre-dated checks he sent them. After paying it off he never received anything in the mail saying the debt was satisifed.

Then the phone calls started saying he still owed $6,000. he told the caller about his settlement and was told the person he was previously dealing with had left the company and took my sons' file with him, so they have no record of any payment. Needles to say being a kid he didn't keep all the letters from them. Now he's back to square one. He's trying to buy a house, but his credit is a mess. It's so frustrating, and they're still threatening him with jail, etc.

Rhonda
Shorewood, Illinois
U.S.A.

This report was posted on Ripoff Report on 04/21/2005 11:29 AM and is a permanent record located here: http://www.ripoffreport.com/r/Pentagroup-Financial/Houston-Texas-77036-2308/Pentagroup-Financial-ripoff-made-settlement-with-son-which-was-paid-then-ripped-him-off-Ho-139730. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Consumer Suggestion

Typical Pentagroup violations of Chapter 392 of The Texas Finance Code

AUTHOR: Steve - (U.S.A.)

Hello Rhonda,

A bit of Pentagroup history for you. Ransom Clark Lummis ,age 44, is chairman of Pentagroup. His wife is Isabel Stude Lummis , age 40. Isabel is related to George R. Brown. Who is George R. Brown you ask? He and his Brother Herman founded Brown and Root construction company, with the financial backing of brother in law Dan Root, which was purchased by Halliburton in the early 1960's for something like $ 5 billion.

The Houston Convention Center is named for him. You possibly saw it on the news after the hurricane hit The Louiana, Mississippi and Alabama Gulf Coast. They housed all of those thugs from the projects and inner city New Orleans there as well as the nearby Astrodome and it has cost the city of Houston Millions and Millions that will never be repaid but, thats another story.

Ransom and Isabel were married in 1991 and had a reception at the family home on Kirby Drive the River Oaks area of Houston. Isabel is the daughter of Mike and Anita Stude of Houston. Both Ransom and Isabel are very active in the Houston social scene. They have a fondness for art collecting and Isabel currently serves on the board of trustees for " The Menil Collection", a museum consisting of approximately 15,000 sculptures, paintings, and other works of art. She was previously on the board of "The Brown Foundation" which you can figure out by now where that name came from. Pentagroup Executive Vice President and CIO Bob Tobitt,age 49, and his wife Deanna,age 39, live in Stafford, Texas which is just a short drive down the freeway from the Pentagroup office.

Pentagroup Executive Vice President and lawyer, James Joseph Thorpe and his wife Christy live in nearby Richmond ,Texas. All of these areas are suburbs of Houston. Thorpe is a May 1986 graduate of the South Texas College of law in Houston. His bar card number is 19989100 just in case you would like to file a complaint against him with the Texas State Bar Association. Pentagroup will open a new call center in the Buffalo New York area in June of 2006. The address of the new call center is 2875 Union Road, Cheektowga, New York. It will be managed by Daniel Sauer age 45. Daniel and his wife Patricia live in Orchard Park New York as does his father.

Sauer is a native of Buffalo and holds a Bachelor of Science Degree from State University College of New York in Buffalo. He was previously employed with Bank America. His wife is Patricia Sauer age 43. In this great nation you can not be jailed for failure to pay a debt.

If I was in your sons shoes I would do the following: File a complaint on James Thorpe with the Texas State Bar Association. Second File a complaint with Texas Secretary of State Roger Williams. Texas law requires debt collectors that operate in Texas to have a $10,000 cash bond on file with his office to cover violations of the Fair Debt Collection Practices Act as well as Chapter 392 of The Texas Finance Code. The actions you mentioned are clear violations of both.

Next file a complaint with Texas Attorney General Gregg Abott. His offices is in charge of filing suit in cases regarding consumer issues ,such as debt collection, as well as prosecution of violations. Next file a complaint with Harris County , Texas District Attorney Chuck Rosenthall. Pentagroup is located in Houston which is the county seat of Harris County. Mr. Rosenthall has a reputation for being a no nonsense tough on crime prosecutor.

I would be willing to bet he would take great interest in your story. If there was ever a state that is tough on crime it is Texas. Those guys down there do not play around with law violators. Next step file a complaint with the Federal Trade Commission as well as the American Collectors association. Next you might want to consult with an attorney in your home state to see what recourse you have under your state laws. Below are some addresses you might find to be of interest
Best of luck to you.

Bob Tobitt
Pentagroup VP
139 Boardwalk Pkwy
Stafford, TX 77477

James Thorpe
Pentagroup VP
2031 Pecan Forrest Ct.
Richmond, TX 77469

Daniel Sauer
Manager of West NY Operations
Pentagroup
34 Graystone Lane
Orchard Park NY 14127
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