- Report: #1117987
Report - Rebuttal - Arbitrate
Complaint Review: Pentagroup Financial
Pentagroup Financial, Select State/Province USA
Pentagroup Financial Refused to send me proof of settlement in a timely manner Buffalo New York
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I settled a debt with this company using a debit card. They withdrew their money immediately and then refused to send me a reciept or any proof that the debt was settled. I asked specifically about getting a reciept of proof, upon settling the debt and was assured that they could fax it to me. Apparently they believe that fax is more secure than email. When I got to a fax machine and requested my proof then said they would send it over. 4 hours later I had to call back and speak with someone who they claim is a manager and who was clearly not competant. Still I have no reciept even though they have taken the money out of my account days ago. I would advise other people to not deal with this place. They seem to be up to some sort of scam. I plan on lodging a complaint with the attorney general in New York as well.
This report was posted on Ripoff Report on 01/23/2014 04:52 PM and is a permanent record located here: http://www.ripoffreport.com/r/Pentagroup-Financial/Select-StateProvince/Pentagroup-Financial-Refused-to-send-me-proof-of-settlement-in-a-timely-manner-Buffalo-Ne-1117987. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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