ED Magedson – Founder
People PC Internet Service1375 peachtree st atlanta, Georgia United States of America
I was billed for people pc internet service for I believe 4 months of service. I had filled out an appliction online for my cousin. I decided to pay the 5.95 for the first month since I was excited and wanted to help him get set up and online with his first computer. Id gone home to get a dial up service cd. Then decided to look online for the prices etc. I went ahead and began to sign him up at people pc for $9.95 or maybe $10.95 per month at half price for 3 months. I called and got his address and info for his account. There were problems since I wasnt the person getting the account so instead of submitting the app. I called people pc. The agent took tyhe information and told me I couldnt pay for him like that. He said they had to bill my cousin, the account holder. I agreed and closed out of people pc online.
The agent was supposed to call my cousins houuse to assist us with getting online. I waited for the call because the landline phone would be busy if I tried to do it without the agent. He never called. We called and tried to do it and the agent that helped didnt get us online. We did the autiomated asistance still no luck. We finally gave up after a day or two. When the people pc software cd came along with a bill for the $5.95, Dale already deciderd not to do it he was frustrated upset with it all and didnt even want the computer anymore! That was that. The account never really ever was activated as you go online to create your account and activate from the way I understood it. The service never was used and people pc agents were not helpful.
Now 4 months later I see a charge for 4 months people pc internet service on my debit card! I never submitted the app. I didnt give the agent who took the account infor for my cousin my credit info either! I didnt realize after I got billed for that 1st month (which after my cousin was billed as the agent had said I absolutely forgot about it) thatthey didnt have my credit info so how could they bill me?
Today when I finally got a supervisor on the phone I told her about that and she whispered it was successful! I was so angry! I knew without a doubt they still got my info even though the form was deleted and used it! Plus I was told I couldnt do that and I was having problems trying to do that and is why I had to call!
Theres no service being used, the account holder address of non service anf the account holder isnt me, yet they bill me.? Then why didnt they bill me on month 2, 3, 4 etc? Thats obvious! They knew if they billed me for no service no account etc., that I would catch it and maybe on the next bill. So they waited 4 months! T If it was supposed to be paid in bi-monthly,quarterly or something then they wouldnt have only billed 30 days to start with.
Anyway the agents today said that someone in a question I think a sister? had called to reactivte the account. I got angry and said No one knows my credit card number and pin they could not have put in on my card! If the account that never was had to be REACTIVATED then it must have also been cancelled! Theres another blatent obvious LIE!The agent and the supervisor told me they couldnt refund my money! I cant believe they steal from me, invade my privacy, steal my identity and act as though its a bisuiness thing and so what I cant do anything about it!
I want a lawyer, I am going to file identity theft at the police department. I NEVER authorized nor submitted my credit card information to people pc. Their site took the information probably keylogging people and kept it without my submission or permission. They never had authorization or a contract with me, in fact there is no account and it was never activated!
EDitor's Suggestions on how to get your money back!
This report was posted on Ripoff Report on 04/11/2010 10:44 PM and is a permanent record located here: http://www.ripoffreport.com/r/People-PC-Internet-Service/atlanta-Georgia-30309/People-PC-Internet-Service-unauthorized-billing-to-my-debit-card-atlanta-Georgia-EDitor-592174. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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