- Report: #398264
Report - Rebuttal - Arbitrate
Complaint Review: People Pc Inc.
People Pc Inc.1375 Peachtree St., Level A Atlanta, Georgia U.S.A.
People Pc Inc. Continued charging my credit card after I called to cancel service Atlanta Georgia
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In December 2007 I called the 800 number to cancel the service due to the fact I was moving out of the state of Florida for good. I already had a competitive service at my home state and did not needed their services any longer.
I ask the person numerous times if this was all I had to do, the answer was yes.
Months pass and I never heard from them anymore by mail or e-mail. So I considered the matter closed.
On December 2008 while balancing my bank account I found a People Pc charge on the account. After further research I came across that People Pc have been charging my account all along. They never canceled the service.
When I called People Pc their rep keep asking for a confirmation number. When I called People Pc for the cancellation call their rep never mentioned any confirmation number even thou I asked numerous times.
While on the phone with the rep at one point he covered the phone mike and I could hear him laughing.
It shows that People Pc have no regard for customer service. I guess it is funny to them to Rip Off the customer.
BELLOWS FALLS, Vermont
This report was posted on Ripoff Report on 12/05/2008 01:25 PM and is a permanent record located here: http://www.ripoffreport.com/r/People-Pc-Inc/Atlanta-Georgia-30309/People-Pc-Inc-Continued-charging-my-credit-card-after-I-called-to-cancel-service-Atlanta-398264. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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