- Report: #399572
Report - Rebuttal - Arbitrate
Complaint Review: PeoplePC
PeoplePCAtlanta, Georgia U.S.A.
PeoplePC Local number rip-off causes $400 phone bill Atlanta Georgia
What do I know? I did what Josah told me to. First number I tried worked like a charm, I'm good to go on dial-up, $5.47/month for the first 3 months great! Not so great! Several days later my kind telephone company, Frontier, who may I say has been an absolute blessing in all of this and is even willing to take some of the charges off, gave me a courtesy call to see if I didn't want different phone service considering the charges being made and was I aware of the charges!!! Excuse me! What are you talking about? I practically screamed.
The whole time over the past 5 days I had been using the Internet, I was not on a local number at all, but dialing long distance every single time. Now some might say this is my stupidity, however, in this day and age with all the services and packages available, I don't think there is anyone who KNOWINGLY would sign up for Internet service dialing long distance every time. NO WAY!
Not after a tech telling you he is giving you a LOCAL number, I anyway, tend to believe what I'm told. I just moved into this area, I don't know the phone numbers or exchanges, I had no idea and I was not told any differently. Anyway, I call PeoplePC and they say, too bad, your problem, Josah read you the long distance charge waiver and I say, "EXCUSE ME"! I have no idea what you are talking about and Josah is a liar; sorry but he is! Oh yes, it indicates right here Josah told you all about it...NEVER HAPPENED!
And again, even if he had, okay there may be SOME long distance charges incurred, not we are giving you this long distance number and you will incur a huge phone bill. And, it didn't take this new tech, Andrew, more than 10 minutes to tell me...are you ready?...there is NO LOCAL NUMBER AVAILABLE IN YOUR AREA. NO REALLY? But, they are doing nothing about the charges and say it is my problem so, if there is a kind, cheap lawyer out there that can help me get this taken care of, I sure would be a grateful Mom.
kill devil hills, North Carolina
This report was posted on Ripoff Report on 12/09/2008 11:27 AM and is a permanent record located here: http://www.ripoffreport.com/r/PeoplePC/Atlanta-Georgia-30309/PeoplePC-Local-number-rip-off-causes-400-phone-bill-Atlanta-Georgia-399572. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.