- Report: #236497
Report - Rebuttal - Arbitrate
Complaint Review: PeoplePC
PeoplePCpeoplepc.com Internet U.S.A.
PeoplePC cannot cancel on website-have to call to cancel acct-did not work when called-had to disput w/ credit card company Wilson North Carolina Internet
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Had to call them up to cancel and the first time they said all their systems were down, at 11:30am on a weekday and to call back. Ok, so I called back and they said the same thing. I followed their telephone que as instructed and nded up in a "cancel my acct" que which I think the representatatives were instructed to say this but I cannot prove it. Very time-consuming to cancel my PeoplePC acct.
Called back and went toa different que and explained the situation and that I wanted to cancel. They said ok but would I be willing to stay on for free service for awhile. I said ok. Well my credit card was billed anyway and when I called they had NO RECORD or my CONFIRMATION # for this "free service". HaHaHa... so I called my credit card company and had their charge put into dispute.
Sorry a** company!
wiilson, North Carolina
This report was posted on Ripoff Report on 02/19/2007 12:23 PM and is a permanent record located here: http://www.ripoffreport.com/r/PeoplePC/internet/PeoplePC-cannot-cancel-on-website-have-to-call-to-cancel-acct-did-not-work-when-called-had-236497. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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