- Report: #821221
Complaint Review: PeopleSmart
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| PeopleSmart
Omaha, Nebraska United States of America |
|
PeopleSmart INF*PeopleSmart.com 7 Day Free Trial - "six days to cancel or be CHARGED $" Omaha, Nebraska
*Consumer Suggestion: Try reading their "Terms of Use" page before signing up...
*UPDATE Employee: Response from PeopleSmart
Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™
Evidently, you have to sign up for the 7-day free trial which is really an authorization to charge you for a year's membership (cost me $49.95) if you do not cancel before 7 days. I'll never use them again for anything.
This report was posted on Ripoff Report on 01/11/2012 01:01 PM and is a permanent record located here: http://www.ripoffreport.com/r/PeopleSmart/Omaha-Nebraska-68139/PeopleSmart-INFPeopleSmartcom-7-Day-Free-Trial-six-days-to-cancel-or-be-CHARGED-Om-821221. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Consumer Suggestion
Try reading their "Terms of Use" page before signing up...
AUTHOR: Ken - (USA)
SUBMITTED: Wednesday, January 11, 2012
4. Free TrialsWe encourage the use of our Services through free trials. Free trials generally last for one week for eligible new members. Free trials are only available to first time customers. You must have internet access and a valid payment source to redeem a free trial offer. Upon registering for your free trial, your payment source will be authorized for up to approximately one membership period of service. In some instances, your available balance or credit limit may be reduced to reflect the authorization; however, no charges will be made against the payment source unless you do not cancel prior to the end of your free trial membership period. We will begin billing your payment source for membership fees corresponding to your membership period at the end of your free trial unless you cancel prior to the end of your free trial. You will not receive a notice from us that your free trial membership has ended or that your paying membership has begun. YOU MUST CANCEL PRIOR TO THE END OF YOUR FREE TRIAL TO AVOID CHARGES TO YOUR PAYMENT SOURCE. We will continue to bill your payment source on a recurring basis on the anniversary of your membership period until you cancel. You may cancel your membership at anytime, and cancellation will be effective immediately. We do not provide refunds for any partial membership periods.
There's more information in these terms that tells you how to cancel the service, which you need to do to prevent being billed again.....O-o-o-p-s.
#2 UPDATE Employee
Response from PeopleSmart
AUTHOR: Chelsea-PeopleSmart - (USA)
SUBMITTED: Wednesday, January 11, 2012
