• Report: #1075487

Complaint Review: PeopleSmart.com

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  • Submitted: Tue, August 13, 2013
  • Updated: Tue, August 13, 2013

  • Reported By: Sally E. — California
PeopleSmart.com
Internet USA

PeopleSmart.com Deceiving Billing Practice Omaha Nebraska

*Consumer Comment: Tell the whole truth!

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Peoplesmart charged me for 4 months for their membership after using it to search for one name. They refunded me for only 2 of the months and refused to refund the remaining 2 months.  

Do NOT use their services.

 


This report was posted on Ripoff Report on 08/13/2013 12:27 PM and is a permanent record located here: http://www.ripoffreport.com/r/PeopleSmartcom/internet/PeopleSmartcom-Deceiving-Billing-Practice-Omaha-Nebraska-1075487. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Tell the whole truth!

AUTHOR: MochaG - ()

What else did you leave out? Tell me what did you do while signing up, not the consequence. I am sure you signed up for a special deal and DID NOT read their small print stating that you must cancel the service within a certain time or you would be billed a monthly membership fee. Then you did NOT look at your credit card statement and let it go for 4 months. Once you noticed it, you tried to get ALL your money refunded but they allowed only 2 months. Now you are blaming them to take ALL responsibilities. I agree with the company that 1/2 of the responsibilities is yours and that is the 2 months payment! If you had caught it the first month, I would completely agree with your statement. However, it is obvious that you are AT FAULT as well.

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