- Report: #550372
Report - Rebuttal - Arbitrate
Complaint Review: Peoplepc Internet Service
Peoplepc Internet ServiceInternet United States of America
Peoplepc Internet Service Paid up to August, cancelled in July, but they kept it open - now I'm in collections! Internet
In March 2009 I signed up for PeoplePC, who I have used before. I paid up in advance, to August 15, 2009. But my local phone company finally got a DSL slot for me in April. Since PeoplePC does NOT prorate if you cancel before the due-date, I waited until July 15 2009 to call and cancel with them. The CSR I spoke to tried to get me to keep the service but I was adamant with him and said PLEASE CANCEL, AS OF TODAY.
In September, I started receiving calls from PeoplePC, telling me that I owed them for 2 months of service. I replied "I cancelled this in July". To which (of course) they said "we have no record of cancellation".
Then in November I began receiving collections calls from NCO - several times a week, sometimes more than once a day. Now I have fought back - I have signed on with a lawfirm that sues collection agencies for violation the consumer protection laws, and I"m also filing this report to take action against PeoplePC.
This report was posted on Ripoff Report on 01/06/2010 02:20 PM and is a permanent record located here: http://www.ripoffreport.com/r/Peoplepc-Internet-Service/internet/Peoplepc-Internet-Service-Paid-up-to-August-cancelled-in-July-but-they-kept-it-open--550372. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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