• Report: #305113

Complaint Review: Peoplepc

  • Submitted: Thu, January 31, 2008
  • Updated: Thu, January 31, 2008

  • Reported By:Paradise California
Peoplepc.com Internet U.S.A.

Peoplepc Peoplepc's Customer Service is a misnomer! Internet

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January 31, 2008

Customer Service is a misnomer at peoplepc!

I know now why peoplepc takes your credit card and entraps you with a 1 year contract!

I had their DSL service, I moved directly above where I was living.
They threaten to charge me $150. For ending my 1 year contract early.
They still charged me $50. Just to change my service to my new address and of course a new 1 year contract.

I have called several times, was told each time it would be 7-10 days before service could be changed over. With no explanation why it was taking so long.
Its been over 7 weeks and still NO DSL.

You call and you get transferred, you explain why you are calling and you get transferred again (4-5 times each time I called)

Peoplepc has a "Foreign" attitude towards Customer Service, and are clueless when it comes to Americans and the Free Enterprise System!

Paradise, California

This report was posted on Ripoff Report on 01/31/2008 10:53 PM and is a permanent record located here: http://www.ripoffreport.com/r/Peoplepc/internet/Peoplepc-Peoplepcs-Customer-Service-is-a-misnomer-Internet-305113. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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