• Report: #870374

Complaint Review: Peoples Products

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  • Submitted: Wed, April 18, 2012
  • Updated: Thu, May 10, 2012

  • Reported By: mike — 32821 Florida United States of America
Peoples Products
252 Hartford Ave Newington, Connecticut United States of America

Peoples Products HR40 Windows Lie, Manipulate, what else is new with home improvement companies? Newington, Connecticut

*REBUTTAL Owner of company: PEOPLES PRODUCTS IS A GREAT COMPANY - About Mike's Retraction and the Competition

*General Comment: see

*General Comment: lawsuit

*Author of original report: Public Retraction

*UPDATE Employee: Our Side of the Story

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1Author 3Consumer 1Employee/Owner

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So, it has been over a month since I have worked for Peoples Products and I still have not received my last paycheck when according to CT law, regardless of termination, an employees last check is supposed to be sent out on the next pay cycle. They continue to make up stories of how $2 pieces of equipment are missing in the samples I returned when all samples were absolutely returned including, a lap top computer, full size windows, siding etc..

They will attempt to manipulate you by saying your discounted price is good for the first visit when in fact the discounted price is still at minimum a 50% mark up! They claim their windows are "the most energy efficient windows on the market" when in fact their glass isn't even an R7 and there are windows on the market with glass in the R9 category. Do your research!

All of the sales techniques are a giant manipulation to get you to pay 30%-50% more for your products than anywhere else in the world. All to line the pockets of a company who manufactures nothing, installs nothing, and is a useless middleman. Their money is made only by being able to manipulate you into paying them a premium, which they will stay in your home for 3-7 hours trying to convince you to pay it. The more you say no, the more phone calls to managers will try to convince you to do so. 

Be careful buying from them and be careful working for them, as they will not pay the majority of their employees any base pay at all. With gas at 4 bucks a gallon, no base pay, and commission being cut every time you turn around, good luck making any money. Then if you do make money, good luck getting them to pay it to you!! You have been warned! When I tell them I am going to put the truth about them online, they threaten lawsuits, I will attach a copy of an email I was sent by management. 

This report was posted on Ripoff Report on 04/18/2012 09:27 AM and is a permanent record located here: http://www.ripoffreport.com/r/Peoples-Products/Newington-Connecticut-06111/Peoples-Products-HR40-Windows-Lie-Manipulate-what-else-is-new-with-home-improvement-com-870374. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 3Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

PEOPLES PRODUCTS IS A GREAT COMPANY - About Mike's Retraction and the Competition

AUTHOR: Administration - (United States of America)

Here are the facts in the matter of Mike's original post and his retraction:

1. Mike was angry, which he explains in his retraction.

2. His retraction was not in any way coerced.

3. No lawyer was ever involved in any of this.

Peoples Products has always been and will always be a company that genuinely cares about its customers. We offer some of the best options available for replacement windows, siding, roofing, doors and gutters anywhere in America.

The post you see entitled, "Lawsuit" (and perhaps others to follow) are obviously written by a competitor who doesn't feel they can compete honestly. The fact of the matter is that some competitors do hate us, but Customers LOVE us.

If some can't compete, they will try to distort a great business record of care and concern to one that confuses the consumer.

You've heard from Mike in his retraction, you've heard from me in my response,.. to hear what our actual customers themselves have to say,

Watch any of the following videos to see why competitors hate us, but customers love us:

http://www.youtube.com/watch?v=wL4wgsFNncI

http://www.youtube.com/watch?v=qMBjSv0c0Xw&feature=relmfu

http://www.youtube.com/watch?v=_vaUF10mXek&feature=relmfu

http://www.youtube.com/watch?v=dSEikkiZ5lM

and there are many others

For an HONEST Look at HR40 windows, call us at 1-800-354-7660 x22. Get a free estimate and demonstration on HR40 windows today! We will be happy to discuss the matter of this posting with you, as well as show you a window with a solid return on investment that you can consider.

Thank you for taking the time to read this post. Please watch the videos listed above, and visit us on the web at www.PeoplesProducts.com

Thanks again,

Bill Wilson
CEO
Peoples Products, Inc.
1-800-354-7660 x11
(Call me directly!)
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#2 General Comment

see

AUTHOR: Mrs. M - (USA)

After having ample time to cool off and gather my thoughts and emotions, I realized I made a huge mistake in publicly trying to bash Peoples Products. They really do care and do everything they can to make their customers and employees happy!

As I still don't work for them, I still believe in the product and the company. To stay in business almost 30 years and have very little bad
feedback from customers, is difficult to do for any company, I admire their accomplishment to have done that.


See...to stay in business for 30 years means nothing.  They obviously made you feel like they didn't care. Very little bad feedback , means they have had bad feedback. Again seems like they threatened a lawsuit against you. If they did they are not what they seem to be unless you signed a nondisclosure with them and in which they will pay you for a certain amount of time not to work for anyone in the same field for a certain amount of time. My two cents...but the fact that you did complain against this company I will not do business with them or anyone associated.
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#3 General Comment

lawsuit

AUTHOR: Mrs. M - (USA)

Seems like this was retracted in face of a lawsuit. In a fit of rage?? I can understand being upset but seems like you knew a little too much and they in fact probably threatened a lawsuit or you retract the statement. I am thinking lawsuit here.
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#4 Author of original report

Public Retraction

AUTHOR: mike - (United States of America)

I am publishing this retraction statement, not because anyone made me or because I had to do it. I am doing so in hopes that customers will find the truth about this company. I will do my best to explain why I wrote what I did and why I am going to take full responsibility for publishing exaggerations and stretching the truth.

I was under extreme emotional distress and at that point needed someone to take m.y frustrations with myself out on, unfortunately a great company, Peoples Products, became to target of my frustration within myself.

I was employed by Peoples Products and honestly, while I was employed by them, felt 100% in my heart they were really in business to help people, not just to make a buck. I have worked for more than a few companies that don't care about their customers and the reason I moved across 2 states to work for them, is because their exclusive product is one of the best I had ever seen.

The frustrations I was feeling were because I was not performing up to the high standards I set for myself and felt that I wasn't doing enough to help the company and the customers. It had nothing to do with the company and I was completely out of line to blame them and publicly badmouth them. 

I was trying to gain some leverage and make sure I was paid what I thought I was owed. In a fit of emotion, I wrote the statement you see above. I did not want to talk with anyone at the company and thought a statement on here would help me to receive what I wanted without having to actually speak with anyone at the company. I did not realize these reports could not be taken down as I thought I could write it and them remove it after I got what I wanted.

It should be obvious to anyone reading that I can be condescending and should also be easy to see how anyone would have a hard time dealing with me.  

The reasons for my paychecks being short were my fault in that I was not thorough and they were all due to my mistakes. In fact, on more than one occasion, I was paid more than I should have been due to mistakes I had made.. 

After having ample time to cool off and gather my thoughts and emotions, I realized I made a huge mistake in publicly trying to bash Peoples Products. They really do care and do everything they can to make their customers and employees happy!

As I still don't work for them, I still believe in the product and the company. To stay in business almost 30 years and have very little bad feedback from customers, is difficult to do for any company, I admire their accomplishment to have done that. 

They will do a fantastic job if you do decide to work with them and if for any reason you aren't 100% satisfied, they will do everything they can to make sure that you are!! If they are in your home for a long time, it is only because they genuinely care about helping you and will do everything they can to help you get what you need and deserve.

In conclusion, the things I complained about were my fault 100% because of my lack of communication. If you do business with them, the bottom line is you won't be disappointed, none of my customers were and for 30 years, you would be hard pressed to find too many that were disappointed. 

I hope this explains why I did what I did and if your a customer reading this, you won't regret doing business with Peoples Products! If you are a prospective employee of the company, make sure you communicate and your career with the company can flourish. 

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#5 UPDATE Employee

Our Side of the Story

AUTHOR: Administration - (United States of America)

Mike Guiliani was hired as a manager for Peoples Products in November 2011. He decided to work in our CT. office after coming in from the Albany area of New York state.

Mike quit by not showing up to work long enough that we knew he was gone.

We asked for our materials back, he did not reply. Even to this day, he refuses to call our company so we can tell him what we think is missing in the items he left at the bottom of our stairway after departing.

When he brings up a $2 item, this is his guess as to what we wanted to talk to him about. This did not come from us. Mike posted an email that I believe makes our side of the story. It asks him very politely to call us to discuss what was missing. Nothing more, nothing less. He simply will not call us to resolve this, but instead threatened us with an online attack of our reputation.

We have all the emails that he sent us, which threatened us in ways that made us very uncomfortable. None of this is anything we would ordinarily share online like this, but since Mike has decide to print his charges online, we have no other choice but to respond with our side of the story..

We will offer more information in this matter to anyone interested in this story, since Mike has decided to share his discontentment with the online community. Needless to say, we disagree with the subject matter he posted, and find it reprehensible. His claims about an R-9 window is all it would take to see how off base his charges are.

We again ask Mike to kindly call us at our office to discuss what we think is missing and to easily resolve this matter. He instead continues to harrass us online, having never bothered to pick up the phone and talk to us. I wish we knew more about his character before we hired him. I would recommend that anyone considering hiring someone like our former employee considers my post as part of his/her thought process before doing so. The president of our company is a very decent fellow and can be reached easily at 1-800-354-7660 x11. Thank you for taking the time to hear our side.
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