• Report: #130889

Complaint Review: Peoples Rebate Association - Customer Service International

  • Submitted: Thu, February 10, 2005
  • Updated: Thu, February 10, 2005

  • Reported By:Hamtramck Michigan
Peoples Rebate Association - Customer Service International
PO Box 1346 Champlain, New York U.S.A.

Peoples Rebate Association, Customer Service International Advance Fee Loan Fraud, Telemarketing Scam! Champlain New York *EDitor's Suggestions on how to get your money back into your bank account!

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People's Rebate Association solicited a credit card offer to me over the telephone. I gave them personal information including my checking account number. The salesperson claimed that this was part of the application process. I was promised a written contract for an unsecured visa within 14 days. The only contact number they gave me was 1-866-514-6231.

After 14 days, I still had not received a contract. I called the 866 number only to find out that the number belonged to another company called "Customer Service International." The telephone representative stated that they were contracted by People's Rebate.

Customer Service International had my account information stored in their computer database. They told me that People's Rebate intended to charge $299.95 against my account for the unsecured visa.

I requested cancellation. Customer Service International instructed me that a cancellation fee of $29.95 would be charged against my account instead. After some research on the companies and their practices (particularly this web site), I fully understand that this is a scam.

I contacted my bank before the money was to be taken out of the account and they advised me to freeze the account. I must also open a new bank account.

I have filed a complaint with the Better Business Bureau of Upstate New York. (they have over 50 other complaints on file) I also filed a complaint with the FTC.

Additional phone number I found for People's Rebate: 514-448-6021. Additional address: 10 Sunshine Blvd., Champlain, New York 12919. I am interested to find out if anybody has the name and address of People's Rebate from thier bank account statement. Who is getting the money? Please reply if you know.

B
M, Arizona
U.S.A.

EDitor's Suggestions on how to get your money back!

HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:

Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!

DO NOT TAKE NO FOR AN ANSWER!

Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.

CHARGES TO YOUR CREDIT CARD

If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.

Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.

And good luck Let us know how you do!

ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com
EDitor@RipoffReport.com
badbusinessbureau.com
www.ripoffreport.com

Don't let them get away with it.
Make sure they make the Rip-off Report!

We are not lawyers.
We are not a collection agency.

We are Consumer Advocates.
...the victims' advocate

WE are Civil and Human Rights Activists

We are a Worldwide Consumer Reporting News Agency
...by consumers, for consumers

CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.


STOP! ..before you think about using the Better Business Bureau (BBB)... CLICK HERE to see how other consumers were victimized by the BBB's false or misleading information. Don't be fooled! It has been reported, when there are thousands of complaints and other investigations underway by authorities, the BBB has no choice but to finally give an UNsatisfactory rating to a BBB member business that is paying the BBB big membership fees every year. When a business is reported that is NOT a BBB member, BBB files WILL more likely show an UNsatisfactory rating, then reportedly shake down that company to become a member of the BBB. One positive thing about the BBB is, either way, if a business has an unsatisfactory rating with the BBB, you can be sure, the business is bad. But what about all those BBB member businesses that had complaints filed against them? Consumers never get to hear about them. What about the BBB advertising to the public? Is this a false and misleading perception they are giving about consumer confidence when dealing with a business? Click here to understand more of what consumers and business alike are saying about the BBB. You decide. ..Remember. The BBB membership is not earned, it's paid for!

This report was posted on Ripoff Report on 02/10/2005 11:50 AM and is a permanent record located here: http://www.ripoffreport.com/r/Peoples-Rebate-Association-Customer-Service-International/Champlain-New-York-12919/Peoples-Rebate-Association-Customer-Service-International-Advance-Fee-Loan-Fraud-Telemar-130889. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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