• Report: #968310

Complaint Review: Peoples Trust Insurance Company

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  • Submitted: Mon, November 12, 2012
  • Updated: Tue, March 05, 2013

  • Reported By: wheelerdealer130 — ocoee Florida United States of America
Peoples Trust Insurance Company
6001 Broken Sound Pkwy Boca Raton, Florida United States of America

Peoples Trust Insurance Company Hidden Clause !! " Right To Rebuild " We just Happen to Own A Construction Company Boca Raton, Florida

*Consumer Comment: Mail Advertisement and financial stability rating

*Consumer Comment: Peoples Trust complaint

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We lost our home to a Fire Sept 2010 It was insured By peoples Trust Insurance , The Electrical Short that consumed our home was only the start of the NIGHTMARE dealing with this company has been the worst experiance of my life ! I have never been treated so poorly by any person or company in my life . It turns out they have a clause tucked away on the back of the policy which no one ever mentions that they can opt to rebuild your home , which in the begining would have been fine if they were replacing the same as before the fire ( which by the was the Fire Marshall declared a total loss ! )

My Home was a sizable custom home reduced to rubble & soaked with water for Hours. Water came out what was left of the walls for 4 days ( and they were going to reuse the studs & Drywall ) They have several low ball offers to repair using unlike materials for repair ( FROM THEIR OWN BUILDING COMPANY "RAPID RESPONSE" ) the first one was less that 1/3 of a Local Custom Builder quoted.  Needless to say thats when I had to hire a lawyer after 6 months I had to hire a 2 nd Insurance Special Lawyer ( Incurring well over $100,000.00 in legal fees ).

I have been to 2 mediations and Insulted & called names both times by their Lawyer & The President of the Company Mr Gold ( very professional )  It seams they have a Tract record of paying less than 30 % on Claims ( over 100 cases ) If you are looking for Home Owners Insurance I would Keep Looking . The President Mr. Gold Told me he would keep this in court 5-10 years ! My first Court Date is in may 2013 . I am not going to go into dtails on this post but this is a Ugly Story you pay your Premium for years and never need it when something happens and you think you will be taken care you just get Jerked Around

This report was posted on Ripoff Report on 11/12/2012 07:55 PM and is a permanent record located here: http://www.ripoffreport.com/r/Peoples-Trust-Insurance-Company/Boca-Raton-Florida-33487/Peoples-Trust-Insurance-Company-Hidden-Clause-Right-To-Rebuild-We-just-Happen-to-968310. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Mail Advertisement and financial stability rating

AUTHOR: joe - (United States of America)

Today I recieved mail from Peoples Trust Insurance Company. In their advertisment its expressed * Great Affordable Rates *Friendly Customer Service * No-Hassle Claims Service * Rapid Response Team. But what caught my eye was the copyright emblem on the brochure stating "A Exceptional Financial Stability Rating. I am a member that views the financial credit rated company for many insurance companies. I have looked up People Trust Insurance Company and found out in 2009 they owed $100,000 before they could be rated. I could not find any information of this being resolved. Currently to this date their is no rating for this company according to the financial credit rating company I use. However i will send a copy of this advertisement to the institue to verify if this is ok or not to print on their brochure.
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#2 Consumer Comment

Peoples Trust complaint

AUTHOR: Barr - (United States of America)

While I have not yet had a claim with Peoples Trust (and hope not to), they have been very open with their policy requirements & publish a clear declarations page.  I'm sure there are two side to this story; I find the writer's account of his claim experience more of a prejudiced rant than a useful criticism. Especially since as a custom built house an electrical fire would typically be a result of negligence on the part of the builder or the owner.  I sure would like to know the rest of the story.
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