- Report: #2463
Report - Rebuttal - Arbitrate
Complaint Review: Pep Boys - Brunswick & AAMCO - Englishtown
Pep Boys - Brunswick & AAMCO - EnglishtownRoute 18S East Brunswick - Englishtown, New Jersey U.S.A.
Pepboys & AAMCO Transmissions both a consumer rip-off
*General Comment: Whats up with this?
*Consumer Comment: Pepboys isn't a rip-off, they're a disaster!
*UPDATE Employee: Sounds fishy to me
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I purchased a new 1993 Mazda Protg. At 50,000 miles the transmission fluid turned black. I did have it changed at
the 30,000 mile service so I knew something was wrong. I could not trust Open Road Mazda so I took the car to Pep Boys Route 18S East Brunswick New Jersey, another mistake. They advised that for $79.95 they would drop the transmission pan, change the filter and replace the fluid. The car was done in 30 minutes.
After checking their work (I always do) they never dropped the transmission pan. How could they have changed the fluid and filter without dropping the pan? I asked the service manager this question. he said they pumped the fluid out through the dip stick and did not change the filter. But I paid for a full service. I complained to Pepboys customer service and received a full refund. The car was fine but at 73,000 miles the transmission started slipping in first gear. (Please read on)
Took the car to AAMCO Transmissions Route 9S Englishtown New Jersey (another big mistake). After dropping the
car off I later received the "sales pitch" call from them. This guy was reading from a script, you can actually hear him
turning the pages. He said that for $1,781 dollars my transmission serviced by trained professionals will be restored to factory specifications bla bla bla, and with a warrantee bla bla bla. This guy was a total jerk. I Got the car back with a
transmission leak, and first gear surges. I took the car back on a Friday, The next Monday picked it up from the same
exact parking spot I parked it in on Friday with the trip odometer with no additional movement. AAMCO said they
adjusted the transmission and changed the rear seal. Come on now, I took the car right to another dealership and
traded it in. Also got screwed on the trade because the dealership detected a transmission problem. I could not tell
them I just had it repaired, they would not offer me a trade in deal.
This report was posted on Ripoff Report on 06/15/2000 12:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/Pep-Boys-Brunswick-AAMCO-Englishtown/Brunswick-Englishtown-New-Jersey/Pepboys-AAMCO-Transmissions-both-a-consumer-rip-off-2463. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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