- Report: #243875
Report - Rebuttal - Arbitrate
Complaint Review: Pep Boys PepBoys Dino (manager)
Pep Boys PepBoys Dino (manager)40605 Winchester Road Temecula, California U.S.A.
Pep Boys PepBoys Dino (manager) replaced radiator once, then kept reheating and fixed it twice, then 3rd time engine blew and they said my car was a piece of junk and said no refund! Ripoff Temecula California
*General Comment: hot engine
*Consumer Comment: Head Gaskets
*Consumer Comment: I would tell them too late
*Author of original report: Received phone call from Pep Boys
*Consumer Suggestion: George, we need more information here!
*Consumer Suggestion: So.....
I had stopped by Pep Boys while en route with the tow truck company to get a refund on the original 834.98 that I spent at store 800 in Temecula. The manager, Dino, said he would not give me a refund, that he had done his job putting in the radiator, and furthermore, my car was a piece of junk anyway. About 4 eyewitnesses in the store that day came up to me and gave me their phone number-they said give them a call if I ever needed a witness to this. Then I had the tow truck driver listen as I asked one final time if Dino would give me a refund, and his answer was no.
I would have been satisfied at least to have received a refund that day, although the manager's conduct was completely out of order. However, now I will seek damages to include the original amount spent on repairs (834.98), plus the costs of a full repair of my car by someone other than store number 800 in Temecula or anyone affiliated with them.
I have notified my attorney of this matter, and I have given her receipts, phone numbers, and contact information of everyone involved. As of right now, I am thoroughly dissatisfied with Pep Boys in general, and I would tell anyone I knew to never go to Pep Boys.
I would rather resolve this issue outside of a courtroom. I don't know if Pep Boys even knows about this store's practices.
This report was posted on Ripoff Report on 04/13/2007 03:27 PM and is a permanent record located here: http://www.ripoffreport.com/r/Pep-Boys-PepBoys-Dino-manager/Temecula-California-92591/Pep-Boys-PepBoys-Dino-manager-replaced-radiator-once-then-kept-reheating-and-fixed-it-t-243875. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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