• Report: #1012495

Complaint Review: Pep Boys

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  • Submitted: Mon, February 11, 2013
  • Updated: Mon, February 11, 2013

  • Reported By: Bill — Lancaster Pennsylvania United States of America
Pep Boys
Red Rose Commons Lancaster, Pennsylvania United States of America

Pep Boys My Ranger needed a clutch slave cylinder, They called and said it now needed a clutch master cyl. labor at $250, I refused ,price was lowerd to $120, at pickup the tried to over charge for parts, but Lancaster, Pennsylvania

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I had an estimate for a Ranger p/u clutch slave cylinder replacement at local Pep Boys. The garage manager quoted me $750 but the asst manager got it to $655 .When I had the work done Pep Boys called an said it needed a master cyl. Part and labor, $300. I refused and they lowerd price to labor $120plus cost of part.I agreed and when done ,I went to pickup my truck, and paid for repairs, went home and compared prices of original est. and actual bill. Guess what?. I was overcharged by $70 for parts. I went back and they gave my money back, but not very happily. I wont go back there again, ever

This report was posted on Ripoff Report on 02/11/2013 04:17 PM and is a permanent record located here: http://www.ripoffreport.com/r/Pep-Boys/Lancaster-Pennsylvania-17603/Pep-Boys-My-Ranger-needed-a-clutch-slave-cylinder-They-called-and-said-it-now-needed-a-c-1012495. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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