• Report: #6278

Complaint Review: Pep Boys

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  • Submitted: Tue, August 21, 2001
  • Updated: Fri, November 15, 2002

  • Reported By:Tempe Arizona
Pep Boys
19122 BROOKHURST STREET Orange County, California U.S.A.

Pep Boys rip-off

*UPDATE Employee: one thing clear if it helps

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This complaint is about Pep Boys poor auto repair services. I took my vehicle for a service to have the pcv valve replaced. They recommeded that I get my gasket replaced as well.

I know nothing about cars, they said it would benefit the vehicle, this, I agreed. the service result in an additional $200~$300 in repair charges. a few months later, I noticed that my car was leaking for i didnt know what had caused it. I took my car for a diagnostic, people at pep boys told me that its leaking everywhere and they wanted me to pay $500 for repairs to have everything replaced.

I took my car to another place, come to find out, the gasket was not properly installed thus caused the leaking. Im deeply upset. I did not know what to do. I contacted pep boys, and they said that the services all have a 60 days warranty, I didnt bring my car in during the time, thus I have to take care of everything on my own.

This report was posted on Ripoff Report on 08/21/2001 12:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/Pep-Boys/Orange-County-California/Pep-Boys-rip-off-6278. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

one thing clear if it helps

AUTHOR: chris - ()

You did have 90- days not 60 like you stated for your warrenty on labor.
Please go back to the store and get the main office you will be refunded!!!!
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