- Report: #744406
Report - Rebuttal - Arbitrate
Complaint Review: Pep Boys
Pep Boys928 W Spring Creek Pkwy Plano, Texas United States of America
Pep Boys Rebates - watch out for the Fine Print! Plano, Texas
*General Comment: Ripoff? No. Annoying, unecessary practice? Yes.
*Consumer Suggestion: And YOU'RE blaming THEM???
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The one they got me with was a buy three tires get one free promo. This is of course one tire value before taxes and fees.
I usually buy Michelins, but with this promotion, it made their tires a little cheaper.
You have to pay for all four tires up front, then you receive a rebate. The rebate is not a check though like most rebates, it's a "Promotional" Visa card with a short valid date (three months?)
I don't open my junk mail every day and wasn't looking for the rebate in particular. When I opened the generic mailing from PepBoys, there was a Visa card in there. I had to call to find out the amount and write it on the back of the card. The expiration clock was running during this time. The fine print was it was only valid for a few months, unlike gift cards that don't expire for 12 months or more.
Long story short, I didn't use it quick enough and now I'm out $145.00 and Manny, Moe and Joe are smiling all the way to the bank because I got the "BUY FOUR GET FOUR FULL COST SPECIAL".
What a RIP!!
This report was posted on Ripoff Report on 06/23/2011 11:06 AM and is a permanent record located here: http://www.ripoffreport.com/r/Pep-Boys/Plano-Texas-75023/Pep-Boys-Rebates-watch-out-for-the-Fine-Print-Plano-Texas-744406. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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