Report: #437495

Complaint Review: Pepboys Edison

Submitted: Wed, March 25, 2009
Updated: Tue, April 14, 2009

Reported By: — edison New Jersey

Pepboys Edison

Old Post Road Edison, New Jersey U.S.A.

Phone:
Web:
Category: Auto Repair Service

Pepboys Edison not good knowledge and expertise Edison New Jersey

*UPDATE EX-employee responds: Hello, Corporate?

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went there for service and found out axle need replacement, first was a wrong axle and caused me towing back to pepboys again due heavy transmission fluid leak. then another piece put into but still with minor leaking. they refused to fix as they claimed everything was done and nothing more they could do.

B747b777b787
edison, New Jersey
U.S.A.

This report was posted on Ripoff Report on 03/25/2009 10:40 AM and is a permanent record located here: http://www.ripoffreport.com/r/Pepboys-Edison/Edison-New-Jersey-08817/Pepboys-Edison-not-good-knowledge-and-expertise-Edison-New-Jersey-437495. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE EX-employee responds

Hello, Corporate?

AUTHOR: Mechanicgtr - (U.S.A.)

SUBMITTED: Tuesday, April 14, 2009

Call their corporate office at 1-800-PEPBOYS and file a complaint. Be very specific about what happened, and have a list of names of employees that you talked to. Also check out their website at http://www.pepboys.com/service/customer_care/ and get familiar with the customer pledges. You should also speak with the BBB. Pepboys is a member of the MAP program, do a search on this and get familiar with it. There is no way a company like this sholdn't take care of it's customer.