- Report: #1052059
Report - Rebuttal - Arbitrate
Complaint Review: Perfect Complexion Skin Care by Julie Robins
Perfect Complexion Skin Care by Julie RobinsRandallstown, Maryland USA
Perfect Complexion Skin Care by Julie Robins, Julie Robins TCA Peels, Perfect Complexion Products do not work as stated. States they do not take returns due to FDA guidelines yet products are not labelled according to FDA guideline!?! Randallstown Maryland
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I ordered several products for humdreds of $$ based on her description and results of each product. After 4 weeks of using the products according to the (typed page) instructions. The only results I received were burns from the peels, days of peeling skin and scars from the burns! The lifting serum did nothing at all. The day and eye cream did nothing but make my face oily. I was afraid to use the small free samples enclosed with no instructions on use. According to her website, there is a NO RETURN/NO REFUND policy based on FDA guidelines. Based in FDA guidelines all of her products should be labeled and specify active ingredients...but they are not! Should have been a red flag right there!
I called Julie and left message after message with no return call. I emailed and sent a messages through her website and still no reply. When researching her and her company on the web, I found she is totally bogus in everything she advertises on her sites. Her real name is not Julie Robins, it's Dayle Eaton. She is not a chemist, does not own a salon, she is not affiliated with a salon and she does not have a partner/compounding pharmcist in Canada. I don't know what credentails or certifications she does has (if any).
She mixes and bottles all her products in her basement. How sanitary is that?! And since she states all of her products have such great results and you can have young and flawless skin, why does she get botox, restylane and collegen injections??! Also, why would she need a plastic surgeon (must be for the liposuction, breast implants and veneers)?! No wonder there is a NO RETURN/NO REFUND policy on her products. She couldn't afford to pay to keep her skin looking flawless if she had to return your money for her worthless products.
I would say you get what you pay for but as expensive as her products are...I over paid for scars!
This report was posted on Ripoff Report on 05/19/2013 01:31 AM and is a permanent record located here: http://www.ripoffreport.com/r/Perfect-Complexion-Skin-Care-by-Julie-Robins/Randallstown-Maryland/Perfect-Complexion-Skin-Care-by-Julie-Robins-Julie-Robins-TCA-Peels-Perfect-Complexion-1052059. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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