• Report: #1007811

Complaint Review: Perfect Select Rewards

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  • Submitted: Sat, February 02, 2013
  • Updated: Mon, February 25, 2013

  • Reported By: James — Gaithersberg Maryland United States of America
Perfect Select Rewards
P.O Box 3479 Lake Havasu City, Arizona United States of America

Perfect Select Rewards SKS Call Center Free Vacation Scam, Telemarketing Scam,Directbuy Scam, Lake Havasu City, Arizona

*UPDATE Employee: Response to James in Gaitherberg

*UPDATE Employee: Response

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Total scam, I received a call that I knew better not to even try to answer but I did so and it was a lady from Directbuy here in Gaitherberg. I gave her a few moments to speak in which she went on about a complimentary vacation either 3 day airfare or a 4 or 7 Day cruise at no cost to me. This caught my attention of course. But soon after she went on to tell me that all I needed to do is spend 90 minutes at the directbuy to learn how I could save by purchasing at dealer costs.

I set a appointment just to get the vacation. When I went I received a flimsy coupon voucher type deal that had a billion instructions and requirements that would take months just to get a response, let alone having to send taxes or port fees that by the end of everything I would be paying more then if I was to purchase on my own.

I dont understand how people can be so caniving liars that they convince people that 90 minutes is all that is needed to have a dream vacation time wit my wife. I read on here that i shouldnt even bother to try n claim anything as they dont fullfill or refund any part of their agreements whats so ever.  They must really think people are incompetent and retarted. Scammers hope its worth your paycheck to send people to be scammed, to lose hard earned money. Gotta love the catch phrase "At No Cost To You" bullshi*

This report was posted on Ripoff Report on 02/02/2013 11:25 AM and is a permanent record located here: http://www.ripoffreport.com/r/Perfect-Select-Rewards/Lake-Havasu-City-Arizona-86405/Perfect-Select-Rewards-SKS-Call-Center-Free-Vacation-Scam-Telemarketing-ScamDirectbuy-Sc-1007811. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Response to James in Gaitherberg

AUTHOR: Tami - (United States of America)

Dear James,

We here at Perfect Select Rewards are not Direct Buy or the marketing company that contacted you to preview Direct Buy.  Our promotional travel offers are purchased by companies like Direct Buy to thank prospective members for previewing their products and services. The certificate can only be fulfilled according to the terms outlined on the certificate. 

It is true that promotional travel offers have terms and conditions and recipients are required to follow them in order to take advantage of the travel offer.  Promotional travel is restricted to certain classes of service and for travel during low season.  It is not for group travel, non transferable, and has no cash value.  We ask for 3 preferred dates of travel and alternate travel destinations and/or itineraries to ensure your opportunity to take advantage of the offer.  

Taxes, agency fees, and any service outside of what the offer includes are the responsibility of the recipient.  We are disappointed you had a negative experience; it is not our intent to have you feel this way.   We have many people praise the travel services we provide.  If you would like to speak to us regarding the issues you posted please call us at 866-653-2139 at your earliest convenience. We would like to hear from you to address your concerns.
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#2 UPDATE Employee

Response

AUTHOR: Customer Support - (United States of America)

We would like to address your concerns and resolve any issues.  Please contact us at your earliest convenience at 800-967-8820. 

Thanks.



 



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