• Report: #579200

Complaint Review: PerfectHearingAids.com

  • Submitted: Sun, March 07, 2010
  • Updated: Sat, April 10, 2010

  • Reported By: anonymous — Springfield Massachusetts United States of America
PerfectHearingAids.com
2120 Beachview Dr. Ocean Springs, Mississippi United States of America

PerfectHearingAids.com Century Medical Bad Business practice: won't respond to emails, phone calls, violated its own terms and conditions policy and still no refund Ocean Springs, Mississippi

*Author of original report: Perfecthearingaids.com violated the rules/regulations of Visa! We had no other choice but to file a dispute and we won! Our complaint is warranted!

*REBUTTAL Individual responds: Unwarranted Complaint

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

Like "many" others, we had a horrible experience with Mr. Eric Rosenburg and his company perfecthearingaids.com. His company is completely unprofessional and unreliable. He doesn't respond to phone messages left, emails sent, written cancellations. He violated his own terms and conditions policy by telling us in 2 emails entitled "order complete" and "perfecthearingaids.com has sent you a package" that  our merchandise was sent; but in reality, it was sent 3 days later, the same day that we emailed him with our written cancellation. We had to file a dispute with Visa in order to obtain a refund. Sadly, we were taught a lesson in that we will always check with the "Better Business Bureau", "Rip Off Report", and "Consumer Affairs.com" before making any future internet purchases.

This report was posted on Ripoff Report on 03/07/2010 03:52 PM and is a permanent record located here: http://www.ripoffreport.com/r/PerfectHearingAidscom/Ocean-Springs-Mississippi-39564/PerfectHearingAidscom-Century-Medical-Bad-Business-practice-wont-respond-to-emails-pho-579200. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on PerfectHearingAids.com

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
1Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 Author of original report

Perfecthearingaids.com violated the rules/regulations of Visa! We had no other choice but to file a dispute and we won! Our complaint is warranted!

AUTHOR: anonymous - (United States of America)

Eric Rosenburg/Rosenberg has more than 25 similar complaints filed with the Better Business Bureau.

According to Perfecthearingaids.com terms and returns policy, you must email him prior to receiving his product. We did just that when we did not receive his product by the agreed upon delivery date.

He did not honor it!

When his product arrived at a later date, we exercised our legal right to refuse delivery.

At this point, we could not trust Mr. Rosenberg and his continued misstatements and unprofessionalism. He clearly violated the rules/regulations of Visa/Mastercard.

Visa sided with our argument and refunded our money within 24 hours!


Buyer Beware!
Respond to this report!
What's this?

#2 REBUTTAL Individual responds

Unwarranted Complaint

AUTHOR: Eric - (United States of America)

This customer placed an order and we fulfilled that order.  The order completed email was sent on a Friday and the package was shipped the following business day, which was Monday.  Unfortunately, the customer filed a chargeback with his credit card company when he received the product.  This complaint and his chargeback was unwarranted, as are the other complaints that he filed.

I strive to do the best by my customers and that is why over 3,000 people can say that they are happy with my professionalism and products. 
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
X