- Report: #958830
Report - Rebuttal - Arbitrate
Complaint Review: Perferred Guest Vacations
Perferred Guest Vacationsl7575 Univ Bvd Orlando, Florida United States of America
Perferred Guest Vacations HigPressure, ,High pricesLow Performance Orlando, Florida
My wife upgraded to a handicapped equipped suite on the first floor of a resort hotel with thtree pools; we were given a fifth floor standard room in an incity hotel and the pool was under repair, sending up clouds of dust. When we complaine d, they said we could have a condo with facilities inaccessible to me upstairs. Promised meals were not included and on top of it all, we took a cash rebate for their Disney tickets to be credited to our Discover charge, and we found that they had instead charged the card.
As we complained at the site, the agent tried to pick a fight and get us tto walk out and get charged for the hotel. All in all, if this was an example of their services, I certainly would never use this agency. There are simply better and less expensive cruises, hotels and resorts availoable on the internet.
This report was posted on Ripoff Report on 10/23/2012 11:52 AM and is a permanent record located here: http://www.ripoffreport.com/r/Perferred-Guest-Vacations/Orlando-Florida-/Perferred-Guest-Vacations-HigPressure-High-pricesLow-Performance-Orlando-Florida-958830. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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